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Other or unknownPart report

2011 Mercedes-Benz E350 Other or unknown Problems

Complaints
18about this part
Share
8%of 223 total for the year
Median mileage
46,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 18 complaints about the other or unknown of the 2011 Mercedes-Benz E350, 8% of the 223 complaints for this model year. Where a mileage was given, the median is 46,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2011 E350 soft convertible top is leaking hydraulic fluid from the pistons and the flexible tubing running through the soft top roof (drivers side) to the locking mechanism which secures it to the windshield is developing a serious kink that will likely fail soon and leak fluid into the interior of the vehicle. Definitely a poor design as the lines do not have a flex joint at the hinge point to allow for repeated bending during operation of the top. I believe it to be a bad design / premature failure and should be a recall item paid for my mercedes benz.”

NHTSA complaint #11413215, filed 2021-04, 45,000 miles

“While entering onto the southern state parkway in long island n.y., going about 45 MPH, for reasons not known my sunroof completely shattered. My sunroof was completely closed at the time.”

NHTSA complaint #10870891, filed 2016-05, 40,600 miles

“While driving my 2011 mercedes benz e coupe on october 23, 2017 on the highway, the panorama roof exploded and shattered with nothing hitting the roof glass. It was a terrifying experience and almost lost control of the vehicle. Luckily I nor my passenger were hurt. I have been reading online that such incidents are happening quite often. What is being done by the dealerships? They are telling me that repairs are not covered. I only have 31,000 miles on the vehicle and this should not be happening on any car, especially on a $62,000 dollar car.”

NHTSA complaint #11039465, filed 2017-10, 31,000 miles

“The vehicle intermittently shifts itself from drive to park while moving forward while decelerating at slow speeds (approximately under 5 MPH.) there is a sudden jerk, and everyone / everything in the car is thrown forward as the vehicle jumps to a dead stop. This is quite dangerous and further, can probably cause rapid deterioration of the vehicle. The issue was first presented in january 2017 to the mercedes dealership in reno, nv who could not duplicate the problem, but charged ~$140 for the analysis. They stated that there was no record with mb of such an issue. …”

NHTSA complaint #10969441, filed 2017-03, 62,000 miles

“I do not know what component or system failed or malfunctioned, and my vehicle has been inspected. My safety and the safety of others were put at risk, because my vehicle was speeding in reverse and not responding to my multiple braking. The Dealership informed me that they did not find or detect any malfunction at all. Mercedes Benz performed a full inspection on my vehicle . There were no warning lamps, messages, or other symptoms of the problem prior to the incident.”

NHTSA complaint #11477965, filed 2022-08

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2024120%
2023350%
2022333%
2020338%
2017343%
2016816%
2015310%
20142710%
20131610%
2012178%
2011188%
20101910%
200912%
200874%
200762%
2006113%
200517%

Other parts of the 2011 Mercedes-Benz E350

Air bags
108 complaints
Fuel system
32 complaints
Suspension
17 complaints
Body and structure
15 complaints
Brakes
14 complaints
Engine
13 complaints
Steering
11 complaints
Seats
8 complaints
Transmission and drivetrain
6 complaints
Wheels
6 complaints
Electrical system
4 complaints
Vehicle speed control
4 complaints

← All problems reported for the 2011 Mercedes-Benz E350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology