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SuspensionPart report

2010 Mercedes-Benz E550 Suspension Problems

Complaints
27about this part
Share
40%of 68 total for the year
Median mileage
68,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 27 complaints about the suspension of the 2010 Mercedes-Benz E550, 40% of the 68 complaints for this model year. Where a mileage was given, the median is 68,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When vehicle is parked overnight the front suspension frequently drops low to the ground with error message vehicle too low . Vehicle loses air suspension ability to drive in lowered position.”

NHTSA complaint #11340500, filed 2020-07, 116,000 miles

“Car suspension won't ride up and days car is too low pull over ' malfunction' appears after car tries riding and fails seems to only happen when it's very cold”

NHTSA complaint #11169964, filed 2019-01, 127,000 miles

“W212 2010 E550 (40k miles). As many of you know they're a fantastic car, however with a lousy air suspension! The car would drop overnight making it look like a low rider.”

NHTSA complaint #10818877, filed 2016-01, 39,856 miles

“Car was bought in 2017 with 100,000 miles,everything looks good, no special activity with the car , no long rides, just inside the city when it reached $120,000 miles the two rear air suspension just broke down for no reason, they have been replaced, now a year after the 2 front one just went down for no reason, very bad surprises while in the highway from airport home the car fell down the red light to pull over came up and it was hard to stop at the side of the way, since the tires and wheels couldn't turn no where since the whole front of the car just fell down so bad, very dangerous…”

NHTSA complaint #11281658, filed 2019-11, 15 miles

“In many mercedes benz vehicles with air ride suspension the air struts fail. This happened to mine. It can happen while sitting still or while driving at any speed on the roads. The dashboard goes red and tells you to stop driving as the suspension has gone too low. My suspension went all the way down and the front end was only a couple of inches off the ground. Very dangerous, at speeds of 70 MPH on the interstate this could cause catastrophic issues. Mercedes benz has know about these problems for over a decade and still use these parts. Why has nothing been done about this? …”

NHTSA complaint #11104985, filed 2018-07, 67,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2013319%
201216%
20112033%
20102740%
200817%
2007411%

Other parts of the 2010 Mercedes-Benz E550

Air bags
30 complaints
Other or unknown
5 complaints
Body and structure
4 complaints
Electrical system
3 complaints
Steering
2 complaints
Transmission and drivetrain
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Brakes
1 complaints
Electronic stability control
1 complaints
Engine
1 complaints
Fuel system
1 complaints

← All problems reported for the 2010 Mercedes-Benz E550

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology