2013 Mercedes-Benz GL350 Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 58,500miles, 6 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2013 Mercedes-Benz GL350 (complaints, recalls, investigations). Report an error
NHTSA recorded 7 consumer complaints for the 2013 Mercedes-Benz GL350. The part named most often is engine, with 4 complaints (57% of the total), followed by transmission and drivetrain (3) and fuel system (2). 6 of the complaints include a mileage, and 0% of those were filed for vehicles with under 50,000 miles; the median is 58,500 miles. Of all complaints, 1 a fire, 2 an injury, according to the filers. NHTSA lists 3 recall campaigns and 90 technical service bulletins for this model year. Engine complaints overlap with 7 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 6 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine4 57%
- Fuel system2 29%
- Other or unknown1 14%
- Seat belts1 14%
- Suspension1 14%
Example complaints
Engine: “Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.”
NHTSA complaint #11207874, filed 2019-05, 59,000 milesTransmission and drivetrain: “Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.”
NHTSA complaint #11105432, filed 2018-07, 70,000 milesOther or unknown: “There are 13 complaints already logged at NHTSA about different model benz with panoramic roof suddenly exploding. Likely all those unfortunate drivers, I was driving on a clear sat morning of oct 2016 with no traffic around me when I suddenly heard a loud explosion like a bullet fired. I got scared and almost lost the control and got stunned. Few seconds latter, I saw glass of panoramic roof shattering down I 465. I pulled over & called the road side.there are several dozen cases on benz forum, dealer and benz not admitting the design defect. Differing it to insurance due to high cost. …”
NHTSA complaint #10925563, filed 2016-11, 53,000 milesMileage when problems were reported
0% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 55,000 and 63,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz GL350 2013–2016, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 18V272000Apr 27, 2018Suspension › FrontCovers: Mercedes-Benz GL350 2013–2016, ML350 2012–2015, AMG ML63 2012–2015 +13 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550…
- 13V166000Apr 29, 2013Seat beltsCovers: Mercedes-Benz GL350 2013, GL550 2013, GL450 2013 +1 more
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly…
Recall details for the 2013 Mercedes-Benz GL350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 90 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11035003Jul 8, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11034932Jul 7, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11033016May 26, 2026Electrical system. Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before…
Other model years of the Mercedes-Benz GL350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 7 | 24,300 | 3 | — | — | — | Not enough data |
| 2014 | 6 | 60,000 | 3 | — | — | — | Not enough data |
| 2013 | 7 | 58,500 | 3 | — | — | — | Not enough data |
| 2012 | 22 | 99,000 | 3 | — | — | — | Rising |
| 2011 | 23 | 79,255 | 3 | — | — | — | Stable |
| 2010 | 16 | 49,000 | 2 | — | — | — | Stable |
All Mercedes-Benz GL350 model years
Frequently asked questions
How many NHTSA complaints does the 2013 Mercedes-Benz GL350 have?
NHTSA recorded 7 consumer complaints for the 2013 Mercedes-Benz GL350 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2013 Mercedes-Benz GL350 is reported most often?
Engine is named most often, in 4 complaints (57% of the total), followed by transmission and drivetrain with 3.
Has the 2013 Mercedes-Benz GL350 been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2013 Mercedes-Benz GL350 reported?
Among the 6 complaints that include a mileage, the median is 58,500 miles and the middle half falls between 55,000 and 63,000 miles; 0% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.