2015 Mercedes-Benz GL350 Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 24,300miles, 5 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2015 Mercedes-Benz GL350 (complaints, recalls, investigations). Report an error
NHTSA recorded 7 consumer complaints for the 2015 Mercedes-Benz GL350. The part named most often is fuel system, with 2 complaints (29% of the total), followed by vehicle speed control (2) and engine (1). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 24,300 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 3 recall campaigns and 87 technical service bulletins for this model year. Fuel system complaints overlap with 4 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system2 29%
- Engine1 14%
Example complaints
Fuel system: “While the vehicle is turned on but stationary (e.g. Stopped at a red light in light traffic) I began to smell diesel exhaust in the cabin of the vehicle. The odor was very strong and I had to lower the windows in order to breathe. The mechanic informed me that there was an oil leak near the turbo. I had to replace the fuel injector and leak line, in addition to all pipe seals at turbo.”
NHTSA complaint #11398107, filed 2021-02, 112,850 milesVehicle speed control: “The contact owns a 2015 Mercedes-Benz GL350. While driving less than 5 MPH, the vehicle suddenly accelerated at a high rate of speed. The contact applied force to the brake pedal, but the vehicle failed to slow down and crashed into a palm tree. There were no injuries and a police report was not filed. The vehicle was towed to a collision center by the insurance company who inspected the vehicle. The manufacturer was notified of the failure and the contact was waiting to determine if they would send a technician to diagnose the failure. The approximate failure mileage was 29,000.”
NHTSA complaint #10983029, filed 2017-05, 29,000 milesEngine: “Took to South Bay Mercedes dealer in Torrance because of engine light on. Cause: Obsolete CDI Control Unit Software Repair: Updated to latest software version Charge: $224.99 because not covered by Emissions Warranty Extension Do not understand how Mercedes Benz does not provide a critical software upgrade for free or under a recall? Modifications to the diesel engine and its software done less than a year ago.”
NHTSA complaint #11465485, filed 2022-05Latches, locks and linkages: “On Mercedes GL350, the trunk/ hatch door will not open from outside. It just stopped working. Therefore, I tried to open it from inside, but there is no manual latch inside to open the trunk/ hatch door. It is a safety issue. The dealer, Mercedes Benz of Richmond, 8225 West Broad Street, charged $235 to open the hatch door. The dealership billed total $1322.48 (after 10% discount $1219.66) to replace the latch and its motor. Kindly help the GL350 owner to have latch installed inside open the door in case of emergency.”
NHTSA complaint #11621263, filed 2024-10Mileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,300 and 29,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz GL350 2013–2016, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 18V272000Apr 27, 2018Suspension › FrontCovers: Mercedes-Benz GL350 2013–2016, ML350 2012–2015, AMG ML63 2012–2015 +13 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550…
- 16V900000Dec 14, 2016Power train › Axle assembly › Axle shaftCovers: Mercedes-Benz GL350 2015, AMG GL63 2015–2016, GL450 2015 +4 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27…
Recall details for the 2015 Mercedes-Benz GL350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 87 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11035003Jul 8, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11034932Jul 7, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11033016May 26, 2026Electrical system. Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before…
Other model years of the Mercedes-Benz GL350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 7 | 24,300 | 3 | — | — | — | Not enough data |
| 2014 | 6 | 60,000 | 3 | — | — | — | Not enough data |
| 2013 | 7 | 58,500 | 3 | — | — | — | Not enough data |
| 2012 | 22 | 99,000 | 3 | — | — | — | Rising |
| 2011 | 23 | 79,255 | 3 | — | — | — | Stable |
| 2010 | 16 | 49,000 | 2 | — | — | — | Stable |
All Mercedes-Benz GL350 model years
Frequently asked questions
How many NHTSA complaints does the 2015 Mercedes-Benz GL350 have?
NHTSA recorded 7 consumer complaints for the 2015 Mercedes-Benz GL350 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Mercedes-Benz GL350 is reported most often?
Fuel system is named most often, in 2 complaints (29% of the total), followed by vehicle speed control with 2.
Has the 2015 Mercedes-Benz GL350 been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2015 Mercedes-Benz GL350 reported?
Among the 5 complaints that include a mileage, the median is 24,300 miles and the middle half falls between 2,300 and 29,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.