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Air bagsPart report

2013 Mercedes-Benz GLK350 Air bags Problems

Complaints
100about this part
Share
73%of 137 total for the year
Median mileage
60,650miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 100 complaints about the air bags of the 2013 Mercedes-Benz GLK350, 73% of the 137 complaints for this model year. Where a mileage was given, the median is 60,650 miles. 3 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was notified in february of 2019 of an air bag recall for my glk 350. Almost a year later, mercedes dealer still cannot tell me when this will be fixed. I am driving around with a ticking time-bomb for an air bag and mercedes doesn't seem to care. This is unacceptable. Someone should be holding them accountable.”

NHTSA complaint #11301238, filed 2020-01, 40,350 miles

“Takata recall!! Per my VIN #, my 2013 mercedes benz glk 350 has been recalled effective jan 10 2018. Sixty days have passed and not only is there no remedy available, but I have not even been notified. I found out when I tried to trade my car in for a new car. I have moved to montana from california and need a awd car. My current car is proving dangerous to drive. I cannot sell it!!!! It is a danger for me to drive and I cannot get rid of it. Please help me get it fixed or have mercedes take it back in trade. …”

NHTSA complaint #11078481, filed 2018-03, 60,000 miles

“Takata recall. The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while her son was driving at unknown speeds on the highway. The contact was in traffic when he notice the vehicle behind him was not stopping. The vehicle crashed into the rear of the vehicle causing the vehicle in front of the contact to be hit as well. No air bags deployed. A malfunction warning light illuminated. The contact had a minor injury to his back, both arms, and left eye. It was unknown if the other individuals involved in the crash sustained injuries. A police report was made. …”

NHTSA complaint #11217101, filed 2019-05, 115,000 miles

“Takata recall. The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that the srs warning indicator illuminated. The vehicle was taken to the dealer and the contact was informed that there was a diagnostic fee. The contact received notification of NHTSA campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer confirmed that the parts were not available for the recall remedy. …”

NHTSA complaint #10990582, filed 2017-05, 98,000 miles

“Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only ..I went to Mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :(”

NHTSA complaint #11690404, filed 2025-09

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20158474%
20146260%
201310073%
201213279%
20119269%
201014962%
2007120%

Other parts of the 2013 Mercedes-Benz GLK350

Fuel system
8 complaints
Steering
8 complaints
Brakes
7 complaints
Electrical system
6 complaints
Other or unknown
5 complaints
Seats
4 complaints
Transmission and drivetrain
4 complaints
Engine
3 complaints
Body and structure
3 complaints
Vehicle speed control
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Engine cooling
1 complaints

← All problems reported for the 2013 Mercedes-Benz GLK350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology