2016 Mercedes-Benz Metris Other or unknown Problems

“Engine temp drops 4 marks from regular operating temp. Come into town temp drops and heater blows cold air. Took to dealership they say everything is fine. It all checks out. Sent videos to them of what it is doing. Told to put a divider in but won't help if it cools drastically and blows cold air. Over a year this has been going on. Every time the weather turns cold. It's a safety hazard. A person could freeze to death. Vehicle in motion. City street.”

“There was a tire recall for my van for incorrect tire load which causes exceeding wear and dangerous tire conditions. I keep getting my tires changed every year cause they wear down so fast. Mercedes and the dealership won’t reimburse me because it is still in a pending status which has been ongoing now for 2 years!!!”

“I am trying to get a safety recall handled, that states the possibility of crash if not taken care of. Mercedes still says a recall still pending. This was reported in September of 2022, and seems like an easy recall to handle. I am hoping to get this handled so I feel safe driving with my family in the van.”

“My complaint is about the open recall on my vehicle, its been more than a year now and still there is no resolution in sight, due to the open recall I am unable to use my vehicle for my business and it's impacting me financially. On contacting several mercedes dealership, I am not getting any answers on when they will be able to fix the problem and remove the recall. Active safety recall for my vehicle is: • PDGLASTRE (NHTSA #22V482)”

“Side mirrors are too tall and too short! We almost got into accident for several times before but yesterday (7/17/17) was really close! I was changing to right lane when another car is so close I have to slam my brakes because my passenger mirror is so bad about visibility. Please help before we get hurt or worse. Thank you!”