2016 Mercedes-Benz Metris Electrical system Problems
- Complaints
- 10about this part
- Share
- 8%of 127 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the electrical system of the 2016 Mercedes-Benz Metris, 8% of the 127 complaints for this model year. Where a mileage was given, the median is 12,000 miles. 1 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Battery caught fire and melted down. Vehicle was driven for about 2.5-3hrs on 12/26 and then parked for 2 hrs, when I went to start vehicle it was totally dead, all electronics black and car would not turn over, I then notices a small amount of smoke coming from passenger seat where battery is stored. I exited the vehicle thinking it was just a small short and would have it towed. …”
NHTSA complaint #11296913, filed 2020-01, 55,000 miles“The rearview camera froze while I was backing up. By froze I meant the picture became static while the van was moving back. This is very dangerous because it will mislead the driver on what's or what's not on the path of moving direction. The issue persist when I moved the car back and forth. It went away after parking the van in garage for a few hours. I am very concerned that it may happen again and may cause serious accidence.”
NHTSA complaint #10993981, filed 2017-06, 1,800 miles“Mercedes claimes that the Metris is able to tow 5000lbs. We bought the vehicle new with the tow package factory installed. Mercedes never disclosed the fact that it's wiring harness included in the package does not operate electric trailer brakes and that no factory or third party option is available. We almost had an accident due to our inability to stop quickly enough. Thats how we found out that the factory installed trailer wiring harness does not operate electric brakes. Mercedes should have warned us about this issue. …”
NHTSA complaint #10956097, filed 2017-02, 15,000 miles“I have a 2016 Metris passenger van with 14000 miles that the mechanical/analog speedometer shows incorrect speed sometimes. It only happens after the van has been traveling with speeds over 60 MPH + I notice the speedometer showing about a 20 MPH slower speed, then over a few min. The speed slowly keeps dropping until 0 MPH. The total time to 0 MPH is about 15 min. After coming to a complete stop the speedometer functions properly. Only the mechanical speedometer is affected, the digital displays correct speed. This has happened 10 times that I know of.”
NHTSA complaint #10994279, filed 2017-06, 9,000 miles“Electrical failure by mercedes metris is intermittent but frequent. There are multiple times where car will indicate that blind spot alert is inoperable. Similarly, it appears that indicator on same side and automatic door locks on that side do not work. It will sometimes reboot and work intermittently for a period of time before recurring.”
NHTSA complaint #11491608, filed 2022-10Related recalls
- 21V055000Feb 5, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the…Covers: Mercedes-Benz Metris 2016–2020, Sprinter 3500 2019–2020, Sprinter 2500 2019–2020 +2 more
- 19V715000Oct 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the…Covers: Mercedes-Benz Metris 2016–2020
- 17V272000Apr 21, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the…Covers: Mercedes-Benz Metris 2016, Freightliner Sprinter 2500 2013–2014, Sprinter 3500 2013–2014
Related service bulletins
- 10240175Jul 6, 2023The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and…
- 10231020Jan 13, 2023Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of…
- 10228811Nov 11, 2022Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry…
- 10206074Dec 1, 2021"Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
- 10189035Feb 19, 2021"eCall" Hermes Software Update
- 10189036Feb 12, 2021Initial NCU-eCall Software Update
- 10187793Jan 7, 2021Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class…
- 10171649Jan 21, 2020Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
- 10124131Oct 24, 201414CSA22 DTNA Chassis Wiring Diagrams
Electrical system: other model years
Other parts of the 2016 Mercedes-Benz Metris
38 complaintsVisibility (wipers, defrost, mirrors)
22 complaintsEngine
17 complaintsOther or unknown
15 complaintsTires
15 complaintsSteering
9 complaintsWheels
7 complaintsBrakes
4 complaintsAir bags
3 complaintsSeat belts
3 complaintsBody and structure
3 complaintsLane departure
2 complaints
← All problems reported for the 2016 Mercedes-Benz Metris
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology