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Visibility (wipers, defrost, mirrors)Part report

2016 Mercedes-Benz Metris Visibility (wipers, defrost, mirrors) Problems

Complaints
22about this part
Share
17%of 127 total for the year
Median mileage
1,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the visibility of the 2016 Mercedes-Benz Metris, 17% of the 127 complaints for this model year. Where a mileage was given, the median is 1,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“First off, I have only had this car for approximately 1 week and spent considerable time driving in a large metropolitan area as well as on the interstate with the vehicle in this first week (1200 miles in total). I have adjusted the side mirrors as wide as they are capable of adjusting and still, an enormous blind spot remains for the driver that is both dangerous to myself and drivers around me. …”

NHTSA complaint #11030442, filed 2017-09, 1,200 miles

“The side mirrors on this vehicle are dangerous and two small, they almost got me into an accident while in motion on a city street with my wife and five (5) children. These side mirrors are non-convexed and offer little view of what's going on around the vehicle, leaving the driver to depend on the blind spot assist feature to change lanes or reverse for this critical visual information.”

NHTSA complaint #10897956, filed 2016-08, 1,200 miles

“The right side of the vehicle has a terrible blind spot.no matter how diligently you look in the passenger mirror and over your right shoulder there is an area that is blind to the driver. This is due to the passenger side mirror being too small and not convex. It is not written on the mirror objects appear closer than they actually are .this is a serious design flaw, I am surprised that that this made it through all of the safety regulations. Luckily, I have not been an accident yet due to this problem. …”

NHTSA complaint #10938679, filed 2016-12, 100 miles

“I'm on my 3rd windshield in 3 years, never had this issue before and I've been driving for 35 years. Every windshield adds $1,000.00 to my yearly upkeep.”

NHTSA complaint #11115354, filed 2018-08, 13,000 miles

“The side mirrors are not only very low and small but they are flat. This creates a huge blind spot particularly on the passenger side even with lane assist technology. I do not want to almost hit a car before being notified. I almost got into an accident on a highway with 4 kids in my care. This exact same van has been produced in europe with convex mirrors. In fact, mb is making these convex mirrors standard in the 2017 version, but seems to waiting until human casualty before recalling the 2016 mirrors for safe driving.”

NHTSA complaint #10927173, filed 2016-11, 208 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
20162217%

Other parts of the 2016 Mercedes-Benz Metris

Fuel system
38 complaintsEngine
17 complaintsOther or unknown
15 complaintsTires
15 complaintsElectrical system
10 complaintsSteering
9 complaintsWheels
7 complaintsBrakes
4 complaintsAir bags
3 complaintsSeat belts
3 complaintsBody and structure
3 complaintsLane departure
2 complaints

← All problems reported for the 2016 Mercedes-Benz Metris

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology