2020 Mercedes-Benz Metris Steering Problems
- Complaints
- 2about this part
- Share
- 29%of 7 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the steering of the 2020 Mercedes-Benz Metris, 29% of the 7 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Power steering malfunction caused by computer glitch when we had a bump. SeeNHTSA recall #17V-595 for earlier manufactured Metris.Yes- available for inspection. Yes, loss of power steering endangered us an anything in our path as we attempted to steer the van without powered steering I don’t know if it can be confirmed by a independent service center, but there is a history of this with other owners and I assumed it can. It has been inspected by a Merecedes service center, see the enclosed repair estimate. No warning ,a bell dinged a red service message came on when we hit the bump.”
NHTSA complaint #11582779, filed 2024-04“To whom it may concern, while driving on the highway I lost function of power steering and a message came on stating power steering malfunction see operator manual .”
NHTSA complaint #11474031, filed 2022-07Related service bulletins
- 10240168Jul 13, 2023Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
Steering: other model years
Other parts of the 2020 Mercedes-Benz Metris
← All problems reported for the 2020 Mercedes-Benz Metris
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology