2002 Mercedes-Benz ML500 Problems
- Complaints
- 27filed with NHTSA
- Median mileage
- 98,863miles, 20 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 14 mpgcombined, 5.0L 8-cyl 4WD/AWD · 13 city / 16 hwy
Sources: NHTSA records for the 2002 Mercedes-Benz ML500 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 27 consumer complaints for the 2002 Mercedes-Benz ML500. The part named most often is steering, with 7 complaints (26% of the total), followed by brakes (6) and electrical system (3). 20 of the complaints include a mileage, and 35% of those were filed for vehicles with under 50,000 miles; the median is 98,863 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 58 technical service bulletins for this model year. Steering complaints overlap with 7 technical service bulletins filed under the same part. Brakes complaints overlap with 1 NHTSA investigation and 3 technical service bulletins filed under the same part.
Not compared (before 2008). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering7 26%
- Brakes6 22%
- Electrical system3 11%
- Engine cooling2 7.4%
- Air bags1 3.7%
- Engine1 3.7%
Also reported: Equipment (1), Exterior lighting (1), Fuel system (1).
Example complaints
Steering: “My car lost all of the power steering fluid and I almost had an accident. I lost almost all steering control. It is related to mercedes benz recall #2003-040005. I received a letter about this recall and it said my car had already been fixed. They said that is what their records show. That is not true and now I almost lost my life because of this defect and I am quite upset. My car is completely immobile.”
NHTSA complaint #10261055, filed 2009-03, 135,257 milesBrakes: “While driving, ML500 began to brake randomly . Also ABS turned on while stopping and accelerating. Also brakes were constantly screeching. Warning lights for ABS, bas, and washer fluid. Fluid level was fine. I told dealer about these problems before warranty had expired. They ran a diagnostics test and found nothing was wrong. They advised me to bring the vehicle in should the same events occur. (the random breaking began to occur after warranty expired). The problem continued to persist and with the failure of ABS system, I brought the ML500 back to the service center. …”
NHTSA complaint #10189784, filed 2007-05, 77,000 milesElectrical system: “I, 12 years ago was driving my ml 500 mercedes on us 23 between ann arbor, michigan and sylvania, in ohio. My car suddenly lost all power. I fortunately was able to swerve to the right and the car stopped. This occurred twice. I have since sold my car several years ago. I called my dealership in sylvania at the time, and they checked with mercedes, who relayed that it has to do with the weight of the keys on my keychain. This sounded eerily similar to what apparently has occurred with the GM cars being recalled. …”
NHTSA complaint #10577315, filed 2014-04, 50,000 milesVehicle speed control: “While driving at 70 MPH with cruise control on esp/bas light came on. Cruise control failed to disengage when brake pedal pushed to slow vehicle, causing engine to race forcing vehicle to speed up almost crashing into vehicle ahead. Cruise control could only be disengaged by putting transmission into neutral and depressing brake. This is first time failure occurred. Dealer replaces stop lamp switch (part is available), recommended replacing brake pressure sensor and bas release switch at a cost to me over $1,000. I believe this is a serious safety matter.”
NHTSA complaint #10308930, filed 2010-02, 110,500 milesMileage when problems were reported
35% of the 20 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,014 and 110,500 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2002 Mercedes-Benz ML500 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| ML500 4WD/AWD | 5.0L 8-cyl | 5-speed automatic | 13 | 16 | 14 | $5,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 01V290000Sep 10, 2001Suspension › Front › Control arm › Upper armCovers: Mercedes-Benz ML500 2002, ML320 2002, ML55 2002
Vehicle description: passenger vehicles. The left front upper control arm may not meet the specified strength requirements.
Recall details for the 2002 Mercedes-Benz ML500 → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE08002Brake line ruptureClosed · Jan 10, 2008
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 58 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029025Feb 24, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11025648Nov 15, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11017500Apr 28, 2025Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
Other model years of the Mercedes-Benz ML500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2007 | 9 | 123,000 | 2 | — | 14 | — | Not enough data |
| 2006 | 37 | 71,000 | 2 | — | 14 | Not compared (before 2008) | Falling |
| 2004 | 18 | 90,000 | 0 | — | 14 | — | Falling |
| 2003 | 13 | 104,500 | 0 | — | 14 | — | Not enough data |
| 2002 | 27 | 98,863 | 1 | — | 14 | Not compared (before 2008) | Stable |
All Mercedes-Benz ML500 model years
Frequently asked questions
How many NHTSA complaints does the 2002 Mercedes-Benz ML500 have?
NHTSA recorded 27 consumer complaints for the 2002 Mercedes-Benz ML500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Mercedes-Benz ML500 is reported most often?
Steering is named most often, in 7 complaints (26% of the total), followed by brakes with 6.
Has the 2002 Mercedes-Benz ML500 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2002 Mercedes-Benz ML500 get?
The EPA rates the 2002 Mercedes-Benz ML500 (ML500, 5.0L 8-cyl) at 14 mpg combined, 13 city and 16 highway, with an estimated annual fuel cost of $5,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2002 Mercedes-Benz ML500 reported?
Among the 20 complaints that include a mileage, the median is 98,863 miles and the middle half falls between 22,014 and 110,500 miles; 35% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.