2004 Mercedes-Benz ML500 Problems
- Complaints
- 18filed with NHTSA
- Median mileage
- 90,000miles, 14 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 14 mpgcombined, 5.0L 8-cyl 4WD/AWD · 13 city / 16 hwy
Sources: NHTSA records for the 2004 Mercedes-Benz ML500 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 18 consumer complaints for the 2004 Mercedes-Benz ML500. The part named most often is electrical system, with 5 complaints (28% of the total), followed by steering (5) and seats (3). 14 of the complaints include a mileage, and 29% of those were filed for vehicles with under 50,000 miles; the median is 90,000 miles. Of all complaints, 3 a fire, 3 an injury, according to the filers. NHTSA lists 0 recall campaigns and 61 technical service bulletins for this model year. Electrical system complaints overlap with 10 technical service bulletins filed under the same part. Steering complaints overlap with 7 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system5 28%
- Steering5 28%
- Seats3 17%
- Brakes2 11%
- Exterior lighting2 11%
- Engine1 5.6%
- Fuel system1 5.6%
- Body and structure1 5.6%
- Tires1 5.6%
Also reported: Transmission and drivetrain (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Electrical system: “This could be related to a software problem in all ml class. 1. Obd system cause the check engine light to illuminate incorrectly 2. Stuck fuel-level sensor cause to report incorrectly 3. The speedometer out of tolerance is reporting incorrectly 4. Obd system is reporting incorrectly causing faults in systems.”
NHTSA complaint #10668448, filed 2014-12, 125,500 milesSteering: “2004 mercedes benz ML500. Vehicle was serviced / repaired by zembrick mercedes in adison wisconsin on feb 3 2011. The repairs / service included replacing a seal on the power steering pump. Within days of the repair the power steering unit leaked all it's fluid from a hose clamp. Found the recall 08v465000 for this problem which per the recall covered all 1998-2004 mb ml's . However, the dealership and mbusa states this recall is VIN specific and this vehicle is not covered under this recall. …”
NHTSA complaint #10382577, filed 2011-02, 110,000 milesSeats: “I was driving on the highway and the heated seat was turned on the passenger side of my mercedes ml 500 with my 17 daughter sitting in the seat. The car started to smell and my daughters seat felt hot to her. She tried to move her self over and burnt the palm of her hand on the side of the seat. The heated seat had been burning at a very hot temperature and was melting the leather on the seat. I immediately turned off the seat and opened the windows to help cool it off. It took 30 minutes or more for the seat to cool off in that spot. …”
NHTSA complaint #10445967, filed 2012-01, 141,000 milesBrakes: “Overly excessive brake pad and brake rotor wear associated with 2004 mercedes ML500 SUV. Replacement/repair cost not covered by mercedes new vehicle warranty and repair costs in excess of $1300.00.”
NHTSA complaint #10155406, filed 2006-04, 18,284 milesMileage when problems were reported
29% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 18,284 and 141,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2004 Mercedes-Benz ML500 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| ML500 4WD/AWD | 5.0L 8-cyl | 5-speed automatic | 13 | 16 | 14 | $5,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2004 Mercedes-Benz ML500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 61 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029025Feb 24, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11025648Nov 15, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11017500Apr 28, 2025Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
Other model years of the Mercedes-Benz ML500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2007 | 9 | 123,000 | 2 | — | 14 | — | Not enough data |
| 2006 | 37 | 71,000 | 2 | — | 14 | Not compared (before 2008) | Falling |
| 2004 | 18 | 90,000 | 0 | — | 14 | — | Falling |
| 2003 | 13 | 104,500 | 0 | — | 14 | — | Not enough data |
| 2002 | 27 | 98,863 | 1 | — | 14 | Not compared (before 2008) | Stable |
All Mercedes-Benz ML500 model years
Frequently asked questions
How many NHTSA complaints does the 2004 Mercedes-Benz ML500 have?
NHTSA recorded 18 consumer complaints for the 2004 Mercedes-Benz ML500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 Mercedes-Benz ML500 is reported most often?
Electrical system is named most often, in 5 complaints (28% of the total), followed by steering with 5.
Has the 2004 Mercedes-Benz ML500 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2004 Mercedes-Benz ML500 get?
The EPA rates the 2004 Mercedes-Benz ML500 (ML500, 5.0L 8-cyl) at 14 mpg combined, 13 city and 16 highway, with an estimated annual fuel cost of $5,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2004 Mercedes-Benz ML500 reported?
Among the 14 complaints that include a mileage, the median is 90,000 miles and the middle half falls between 18,284 and 141,000 miles; 29% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.