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Seat beltsPart report

2002 Mercury Mountaineer Seat belts Problems

Complaints
7about this part
Share
2%of 372 total for the year
Median mileage
59,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the seat belts of the 2002 Mercury Mountaineer, 2% of the 372 complaints for this model year. Where a mileage was given, the median is 59,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My transmission failed while I was driving on the freeway with my child in the car. This cause my car to buck and come to almost complete stop. Thankfully I was in the right lane and able to get off onto the shoulder. My car then would only go into 1st and 2nd gear. It would not shift to 3rd. I took it to a service center (actually 3 of them) who told me I need a new transmission. This is an extremely dangerous situation occurring with these cars. There were not tell tail signs. It was not slipping or rattling previous to this. …”

NHTSA complaint #10278241, filed 2009-07, 79,421 miles

“Back lift shattered when closing, resulting in shattered glass in my hand, inside the car, on top of the car and all over the parking lot near other cars (everywhere) and brackets hanging from the wires on the top (it was raining outside!). I drove car to dealer who after initial questions and ford approval then advised of recall and provided a replacement car during repairs but it took 6 weeks to repair. Amazing while the 6 week repairs of waiting for parts I got a recall notice in the mail (aug 05). …”

NHTSA complaint #10136145, filed 2005-09, 52,319 miles

“Back lift shattered when closing, resulting in shattered glass everywhere and brackets hanging (it was raining outside!). I drove car to dealer who provided a replacement car during repairs but it took 6 weeks to repair. Then when I was called to pick up the car I was told the check engine soon light is coming on! When I picked it up, I not only see the light is intermittent coming on, but my electric window switches are not working to put the windows up and down (except the front passenger works fine) and the driver seat belt is not retracting correctly! This car is only 3 years old!!”

NHTSA complaint #10136141, filed 2005-09, 52,319 miles

“The airbag light will flash, then continuously stay on. Had taken to a certified ford dealership to have it checked out and/or repaired on 3-15-06. The service advisor stated that even though we have an additional vehicle service contract, it will not cover any safety devices after 50,000 miles. The service advisor then gave us an estimate on the parts and labor which are approx. $232.00. The service advisor stated that the right hand buckle pretensioner needs replaced. …”

NHTSA complaint #10152919, filed 2006-03, 75,003 miles

“2002 Mercury Mountaineer v8 awd 4.6 transmission failure. Vehicle had under 60,000 miles, but had surpassed extended warranty time frame. Reverse vehicle would not move. Shifted very hard through gears. Sometimes tacking at 3000 RPM. Took to a transmission specialist. Repaired at a cost of 2600.00. Have since returned vehicle to same place for same issues plus transmission overheat light and leaking transmission fluid. Seat belts locked down for no reason. Would not retract. Called dealer, could not do anything because I was over restraint warranty by 3000 miles. …”

NHTSA complaint #10281185, filed 2009-08, 59,000 miles

Related service bulletins

Seat belts: other model years

YearComplaintsShare of year
201018%
200844%
200734%
200611%
200410%
200321%
200272%
200115%
200011%
199911%
199831%
1997124%

Other parts of the 2002 Mercury Mountaineer

Transmission and drivetrain
144 complaints
Body and structure
70 complaints
Suspension
36 complaints
Engine cooling
33 complaints
Visibility (wipers, defrost, mirrors)
33 complaints
Brakes
23 complaints
Steering
23 complaints
Air bags
20 complaints
Electrical system
19 complaints
Vehicle speed control
18 complaints
Equipment
13 complaints
Fuel system
8 complaints

← All problems reported for the 2002 Mercury Mountaineer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology