2020 Ram 3500 Back-over prevention (rear camera) Problems
- Complaints
- 2about this part
- Share
- 2%of 116 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the back-over prevention of the 2020 Ram 3500, 2% of the 116 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11702494, filed 2025-12“The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed an upside-down or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. …”
NHTSA complaint #11730803, filed 2026-04Related recalls
- 20V191000Sep 10, 2020Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler…Covers: Ram 3500 2019–2020, 1500 2019–2020, Chrysler Pacifica 2019–2020 +8 more
Related service bulletins
- 11014887Feb 17, 2025Camera - rear view
- 11011774Dec 11, 2024Backup Camera Poor Image Quality Inspection
- 10251873Jan 25, 2024Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or…
- 10243157Aug 9, 2023Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
- 10243131Aug 1, 2023CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- 10242829Jul 26, 2023Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet"…
- 10248014Feb 10, 2023Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Ram 3500
57 complaintsEngine
27 complaintsTransmission and drivetrain
12 complaintsElectrical system
9 complaintsBrakes
8 complaintsSteering
7 complaintsWheels
7 complaintsOther or unknown
6 complaintsTires
5 complaintsEngine cooling
4 complaintsBody and structure
4 complaintsVehicle speed control
3 complaints
← All problems reported for the 2020 Ram 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology