2020 Ram 3500 Other or unknown Problems
- Complaints
- 6about this part
- Share
- 5%of 116 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the other or unknown of the 2020 Ram 3500, 5% of the 116 complaints for this model year. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our insurance company and Look Larson Dodge investigated the incident over approximately 3½ weeks but could not determine a definitive cause of the fire.”
NHTSA complaint #11698464, filed 2025-11“As we were traveling home from Florida to Oklahoma our truck completely lost power on a very busy two lane highway in Titus County, Texas. We were pulling our travel trailer which is 40.6 feet in length. We had no warning and had a hard time finding a place to pull over. The dash light then flashed “ exhaust system service required see dealer”. Our truck only has 11000 miles and is well taken care of. As a result , we had to wait for over 2 hours in the Texas heat (91 degrees) on the side of a dangerous highway. Nothing would work in the truck. …”
NHTSA complaint #11470916, filed 2022-06“While towing 5th wheel vehicle check engine light came on I was out of state in arizona vehicl then started to stall I canceled my trip checking all fluids headed back to California as I was nowhere near a dealership made a appointment at ram dealer when I got there light went out I talked with technician he said would have to leave it for 3 weeks before they could look at vehicle needless to say I took it home then in early Feb about 3 weeks after the first incident the check engine light came on again made appointment which was 3 weeks away just to check it in shop and a week before they…”
NHTSA complaint #11459840, filed 2022-04“2 of the safety recalls have not been made and the Dealer Mak Haik Dodge Chrysler Jeep in Temple TX has not been able to make these 2 repairs: 22V835000 Dip Stick and 21V398000 Lug nuts. The vehicle has been in several times in the last 12 months and the Dealer Service Dept has not provided any estimates to get parts or repair except to say they dont get but 1 dipstick per week and there are 50+ vehicles in front of me , thus over 1 year.”
NHTSA complaint #11504593, filed 2023-01Related service bulletins
- 11035074Jul 6, 2026CORE – HEATER
- 11034376Jun 25, 2026Outlet - air conditioning & heater
- 11034375Jun 25, 2026Outlet - air conditioning & heater
- 11030269Mar 18, 2026Backup Camera Poor Image Quality Inspection
- 11025507Nov 6, 2025CORE - HEATER
- 11025506Nov 6, 2025CORE - HEATER
- 11019600Jun 11, 2025Warranty Newsletter – Volume 11, Issue 6
- 11019598Jun 11, 2025FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- 11018809May 28, 2025CORE - HEATER
- 11018649May 23, 2025Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 18% |
| 2025 | 6 | 14% |
| 2024 | 6 | 13% |
| 2022 | 16 | 8% |
| 2021 | 9 | 15% |
| 2020 | 6 | 5% |
| 2019 | 6 | 4% |
| 2018 | 40 | 5% |
| 2017 | 16 | 5% |
| 2016 | 16 | 12% |
| 2015 | 15 | 11% |
| 2014 | 18 | 9% |
| 2013 | 9 | 8% |
| 2007 | 3 | 50% |
Other parts of the 2020 Ram 3500
57 complaintsEngine
27 complaintsTransmission and drivetrain
12 complaintsElectrical system
9 complaintsBrakes
8 complaintsSteering
7 complaintsWheels
7 complaintsTires
5 complaintsEngine cooling
4 complaintsBody and structure
4 complaintsVehicle speed control
3 complaintsAir bags
2 complaints
← All problems reported for the 2020 Ram 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology