2020 Ram 3500 Body and structure Problems
- Complaints
- 4about this part
- Share
- 3%of 116 total for the year
- Median mileage
- 4,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2020 Ram 3500, 3% of the 116 complaints for this model year. Where a mileage was given, the median is 4,000 miles. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Good afternoon, As I was traveling down the interstate today my tailgate unexpectedly opened with no action of mine. A passing traveler signaled to me that this happened, and I was very lucky that nothing came out of my bed to strike a vehicle behind me. I was towing a travel trailer and the tailgate sustained damage from striking the trailers jack. Not sure if this is a new issue, but I have seen similar recalls on Rams from years past.”
NHTSA complaint #11430392, filed 2021-08“This Laramie trim level truck has an electronic drop tailgate with a button to drop the tailgate on the overhead console and one on the key fob. The tailgate on my truck was closed during my pre-trip and entering the vehicle. I had a trailer hooked to the receiver hitch and drove ten miles before realizing the tailgate was now in the down position and caused significant damage to the tailgate because the tailgate made contact with the trailer. With the electronic release tailgate on this particular year truck there is not a warning message alerting the driver that the tailgate is ajar. …”
NHTSA complaint #11445680, filed 2021-12Related recalls
- 22V904000Dec 8, 2022Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate…Covers: Ram 3500 2019–2022, 1500 2019–2022, 2500 2019–2022
- 20V207000Apr 9, 2020Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading…Covers: Ram 3500 2019–2020, 2500 2019–2020
Related service bulletins
- 11037344Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034910Jun 29, 2026Switch – headlamp
- 11034909Jun 29, 2026Switch – headlamp
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033889Jun 4, 2026For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11032344Apr 30, 2026Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 8% |
| 2020 | 4 | 3% |
| 2019 | 8 | 6% |
| 2018 | 2 | 0% |
| 2017 | 4 | 1% |
| 2016 | 3 | 2% |
| 2015 | 3 | 2% |
| 2014 | 6 | 3% |
| 2013 | 3 | 3% |
Other parts of the 2020 Ram 3500
57 complaintsEngine
27 complaintsTransmission and drivetrain
12 complaintsElectrical system
9 complaintsBrakes
8 complaintsSteering
7 complaintsWheels
7 complaintsOther or unknown
6 complaintsTires
5 complaintsEngine cooling
4 complaintsVehicle speed control
3 complaintsAir bags
2 complaints
← All problems reported for the 2020 Ram 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology