2020 Ram 5500 Technical Service Bulletins

391 technical service bulletins (TSBs) are on record for the 2020 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230193Jul 16, 2021Equipment. Radio Display Abnormality
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10221607Jul 16, 2021Equipment. Radio Display Abnormality
• 10230195Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10221609Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10230189Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221603Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230173Jul 1, 2021Transmission and drivetrain, Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221587Jul 1, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221290Jun 17, 2021Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Star Parts Restriction Process
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221276Jun 15, 2021Equipment. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10221269Jun 11, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221328Jun 9, 2021Fuel system. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel…
• 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10212505Jun 9, 2021Fuel system, Equipment. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp MIL illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes DTCs have been set: P0087-00 - Fuel Rail…
• 10221259Jun 8, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221226Jun 2, 2021Electrical system. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
• 10230078May 28, 2021Equipment. Radio Reboot Continually
• 10230070May 28, 2021Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223458May 28, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10230085May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10230066May 25, 2021Equipment. Radio Reboot Continually
• 10223454May 25, 2021Equipment. Radio Reboot Continually
• 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10229993May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223381May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10230089May 18, 2021Transmission and drivetrain. Customer Satisfaction Notification Y17 Transmission Software Update
• 10230043May 14, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10230042May 14, 2021Electrical system. When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.
• 10223431May 14, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10223430May 14, 2021Electrical system. When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10229988May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10223376May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10230017May 4, 2021Transmission and drivetrain. Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
• 10223405May 4, 2021Transmission and drivetrain. Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.
• 10230091May 1, 2021Visibility (wipers, defrost, mirrors), Electrical system. Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
• 10223319May 1, 2021Visibility (wipers, defrost, mirrors). Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
• 10221176Apr 29, 2021Fuel system, Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Fuel Injector Circuit Open DTC Additional Diagnostics.

← All problems reported for the 2020 Ram 5500