2020 Ram 5500 Technical Service Bulletins

392 technical service bulletins (TSBs) are on record for the 2020 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229153Mar 18, 2022Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software.
• 10223191Mar 18, 2022Electrical system, Fuel system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System Rpm - Lower Than Expected.
• 10220809Mar 18, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System…
• 10229059Mar 17, 2022Engine cooling. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10223097Mar 17, 2022Transmission and drivetrain. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10220715Mar 17, 2022Other or unknown, Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10229093Mar 16, 2022Engine cooling, Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10223131Mar 16, 2022Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10220749Mar 16, 2022Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10212352Mar 16, 2022Fuel system, Engine cooling, Engine. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10229045Mar 10, 2022Equipment, Electrical system. Wireless Qi Charger Not Charging
• 10223083Mar 10, 2022Equipment. Wireless Qi Charger Not Charging
• 10220701Mar 10, 2022Equipment, Other or unknown. Wireless Qi Charger Not Charging
• 10212304Mar 10, 2022Equipment. Wireless Qi Charger Not Charging
• 10229041Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10229038Mar 9, 2022Equipment, Electrical system. ?Device Not Supported? Message on the radio screen
• 10223079Mar 9, 2022Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10223076Mar 9, 2022Equipment. ?Device Not Supported? Message on the radio screen
• 10220697Mar 9, 2022Other or unknown, Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10220694Mar 9, 2022Other or unknown, Electrical system. ?Device Not Supported? Message on the radio screen
• 10212297Mar 9, 2022Equipment, Electrical system. ?Device Not Supported? Message on the radio screen
• 10229032Mar 6, 2022Engine. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10212291Mar 6, 2022Engine, Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.
• 10229018Mar 2, 2022Body and structure. Hood Shake Or Flutter While Driving
• 10223057Mar 2, 2022Body and structure. Hood Shake Or Flutter While Driving
• 10220674Mar 2, 2022Other or unknown, Body and structure. Hood Shake Or Flutter While Driving
• 10212277Mar 2, 2022Body and structure. Hood Shake Or Flutter While Driving
• 10222885Jan 27, 2022Other or unknown. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10222928Jan 1, 2022Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10222927Jan 1, 2022Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10222926Jan 1, 2022Equipment. Wireless Qi Charger Not Charging
• 10222913Jan 1, 2022Back-over prevention (rear camera). Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
• 10204404Nov 19, 2021Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio…
• 10219982Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10219925Aug 25, 2021Fuel system. TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. If no response in 15 minutes, proceed with repair
• 10218521Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218583Aug 20, 2021Wheels, Electrical system, Back-over prevention (rear camera), Steering. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more…
• 10219967Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10230230Jul 28, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10230227Jul 28, 2021Engine cooling. Oil Leak From The Oil Pan Gasket.
• 10230222Jul 28, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
• 10230215Jul 28, 2021Engine, Brakes. HD Truck Brake Pedal Feel On Gas Engine Equipped
• 10221644Jul 28, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10221641Jul 28, 2021Engine cooling. Oil Leak From The Oil Pan Gasket.
• 10221636Jul 28, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
• 10221629Jul 28, 2021Fuel system. HD Truck Brake Pedal Feel On Gas Engine Equipped
• 10230216Jul 27, 2021Electrical system. When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.
• 10230264Jul 20, 2021Equipment, Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…
• 10221678Jul 20, 2021Equipment. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…

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