2013 Subaru Crosstrek Engine Problems

“I recieved a recall notice in dec. 2018. I called my dealer to make an appointment. I was told the next appointment would be december 2020. I was told the appointment would be moved up but that has not happened. The only way to get it done earlier would be to take it to the dealer and use a loaner or rental car until fixed, approximately one month. I live 80 miles from the closest dealer. I don't feel it is safe to drive it to the dealer.”

“After replacing valve springs at the Subaru dealership due to a recall, now oil is mixed in the coolant. Problem appeared same day as we picked the car from dealership upon completion off recall issue. After explained the problem to them they replace coolant again to test see if the problem continues. The problem continues but now they claim preexisting condition!!! Imagine that! Please is there any advise before we sick legal action. We are afraid car will over heat nad burn engine or catch fire!”

“Called el paso, tx Subaru dealership to schedule fix of safety recall wty-84. First time on 1/14/19 and 1/16/19. Told both times someone would get back with me to schedule the recall repair. Called today, 3/7/19 and was told that there is a list, approximately 15 people ahead of me on this list, for the safety recall and that I am not on that list and it could take an additional 1 to 2 weeks to get my vehicle in for the repair and that wasn't a guarantee. I have not taken my vehicle on any long distance trips in fear that the engine may stall and I'd be responsible for an accident. …”

“My vehicle was recalled. I contacted the local Subaru dealership and Subaru directly and they both stated that due the the volume of cars affected they were not taking any new appointments until 2020 and to call them back in 2020. The issue is with the valve springs in the engine. A fracture in the spring could cause engine failure. I want Subaru to replace it now, pay me to have it fixed somewhere else or replace my current Subaru with a fair value trade-in. This is unacceptable and avoid be illegal. On top of that, the responses from both the local and corporate offices is also unacceptable. …”

“Subaru of america, inc. (Subaru) is recalling certain 2012-2014 , , xv Crosstrek the engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall. Its been months and still no response from any Subaru dealership regrding my Subaru.”