2021 Subaru Crosstrek Suspension Problems
- Complaints
- 3about this part
- Share
- 3%of 115 total for the year
- Median mileage
- 42,508miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the suspension of the 2021 Subaru Crosstrek, 3% of the 115 complaints for this model year. Where a mileage was given, the median is 42,508 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On 11/30/2020 I purchased a brand new Subaru Crosstrek from sheehy Subaru in springfield, virginia. It had 15 miles on the odometer. On 12/01/2020 it was delivered to me at my residence in washington, dc. I immediately noticed that there was a loud creaking noise coming from the rear of the car whenever I took a turn or went over a small bump in the road, including speed bumps. Within 30 minutes of taking possession of the vehicle, I contacted the dealership to notify them that I was concerned about the noise. …”
NHTSA complaint #11378562, filed 2020-12, 15 miles“Both front lower control arms have damaged bushing discovered at 48,840 miles by my mechanic. Took to local dealership on 8/16/25 and they claimed per TSB from Subaru for cracks that although it had cracks, it was not necessary to be replaced due to it not being cracked enough. Brought back to my mechanic on 9/26/25 and cracking is worse, odometer is at 56,763 miles now. This part is supposed to last around 100,000 miles. Premature cracking puts me at risk of losing control of my car should the parts fail.”
NHTSA complaint #11694433, filed 2025-10“The contact owns a 2021 Subaru Crosstrek. The contact stated that while driving at undisclosed speeds and turning to the right or the left, the steering wheel and the vehicle were shaking and vibrating abnormally. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the control arms and struts needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.”
NHTSA complaint #11750237, filed 2026-07, 85,000 milesRelated service bulletins
- 11008259Sep 4, 2024This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11005593Jul 8, 2024This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 10237291May 22, 2023This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
Suspension: other model years
Other parts of the 2021 Subaru Crosstrek
33 complaintsOther or unknown
26 complaintsElectrical system
16 complaintsEngine
16 complaintsForward collision avoidance
14 complaintsTransmission and drivetrain
14 complaintsLane departure
5 complaintsBrakes
4 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsSeats
3 complaintsSteering
3 complaints
← All problems reported for the 2021 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology