2020 Subaru Legacy Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 66about this part
- Share
- 55%of 121 total for the year
- Median mileage
- 5,580miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 66 complaints about the visibility of the 2020 Subaru Legacy, 55% of the 121 complaints for this model year. Where a mileage was given, the median is 5,580 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I was getting onto the highway, the windshield was struck by a rock and left a decent sized chip. As I was driving throughout the rest of the day, the cracks began and got longer everytime I looked at it. It goes right in the view of the right eyesight camera. I have reviewed plenty of similar issues with cracks forming in Subaru's windshields.”
NHTSA complaint #11325715, filed 2020-05, 1,450 miles“While driving on a highway I noticed a small crack on the lower corner of the passenger side windshield that appeared for no apparent reason. I didn't hear anything hit the glass. By the following morning the crack extended from the lower passenger corner to the center of the windshield making it nearly two feet long.”
NHTSA complaint #11355373, filed 2020-09, 1,580 miles“While sitting in vehicle, in my driveway, a small crack started to form in driver's side front windshield. Car was not moving, not running. Next morning went to work. Crack was now over 10 inches long, from top to bottom of windshield. Took car to dealer to report it. They took picture and told me it was probably hit by something during the day. I ran my finger over the outside of the glass and could feel nothing. Ended up going through insurance and getting windshield replaced.”
NHTSA complaint #11344028, filed 2020-08, 15,297 miles“A few days ago I came out to my parked car sitting in the drive way and when I sat down I noticed a large crack in the windshield from the passengers side that started at the very bottom and took a right turn and is going to extend all the way across my line of sight. The car has no signs of damage and it looks as if the crack started below the plastic of the windshield. I believe this is a problem from the factory as there is no signs of damage and the car had not moved in several days.”
NHTSA complaint #11365701, filed 2020-10, 3,500 miles“Left home to take my wife to work at 7:45 am on august 7, 2020 in a loaner car supplied to us by maple hill Subaru of kalamazoo michigan while our 2015 Subaru was having emissions and recall work being performed on it. We had traveled a few miles southbound when we approached a four way stop where we made a left to head east after completing the turn the sun was directly in our vision we both put our visors down we were just starting to accelerate approximately 15 MPH when we heard a pop. …”
NHTSA complaint #11348923, filed 2020-08, 5,800 milesRelated service bulletins
- 11018906May 14, 2025This bulletin announces the design change made to the Washer Tank.
- 11016229Mar 27, 2025This announcement is in regard to the warranty extension initiated for windshields for the models listed.
- 11016218Mar 24, 2025In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed…
- 11016175Mar 13, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11014867Feb 17, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11014848Feb 13, 2025In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed…
- 11013515Jan 31, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11012261Dec 17, 2024This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 24% |
| 2023 | 2 | 20% |
| 2022 | 17 | 50% |
| 2021 | 6 | 19% |
| 2020 | 66 | 55% |
| 2019 | 51 | 41% |
| 2018 | 32 | 27% |
| 2017 | 35 | 29% |
| 2016 | 18 | 12% |
| 2015 | 41 | 26% |
| 2014 | 6 | 11% |
| 2013 | 1 | 2% |
| 2012 | 4 | 4% |
| 2011 | 2 | 1% |
| 2010 | 4 | 3% |
| 2009 | 4 | 6% |
| 2008 | 3 | 5% |
| 2007 | 3 | 9% |
| 2006 | 1 | 1% |
| 2005 | 17 | 9% |
| 2004 | 1 | 2% |
| 2003 | 2 | 3% |
| 2002 | 2 | 4% |
| 2001 | 5 | 6% |
| 2000 | 3 | 3% |
| 1999 | 1 | 1% |
| 1998 | 4 | 4% |
| 1997 | 3 | 2% |
| 1996 | 4 | 3% |
| 1995 | 7 | 4% |
| 1993 | 6 | 8% |
| 1992 | 5 | 9% |
| 1991 | 6 | 8% |
Other parts of the 2020 Subaru Legacy
26 complaintsElectrical system
15 complaintsForward collision avoidance
7 complaintsTransmission and drivetrain
7 complaintsEngine
4 complaintsVehicle speed control
4 complaintsBrakes
2 complaintsLane departure
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaintsFuel system
1 complaints
← All problems reported for the 2020 Subaru Legacy
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology