2020 Subaru Legacy Other or unknown Problems
- Complaints
- 26about this part
- Share
- 21%of 121 total for the year
- Median mileage
- 1,900miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the other or unknown of the 2020 Subaru Legacy, 21% of the 121 complaints for this model year. Where a mileage was given, the median is 1,900 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Radio and control unit randomly restarts and freezes, affecting the radio from working, the vehicle control and driving assistance options, and the two usb ports which are the only power sources in the vehicle from working correctly. I have no audio and cannot reset the radio and cannot change vehicle control functions. When I select certain buttons it does nothing.”
NHTSA complaint #11396240, filed 2021-02, 14,628 miles“I was driving home from the dealership. After paying to have the side windows tinted (the windshield was not altered) there was a loud pop. The windshield spontaneously split in two while I was on the highway. There were less than 300 miles on my car and when I returned to the dealership they told me it would not be covered because it didn't fit a business card completely through it. Also, this windshield is over 1000 dollars to replace and calibrate because the drive focus feature only works with the Subaru windshield, so I must return to the dealership to keep my warranty intact.”
NHTSA complaint #11329868, filed 2020-06, 300 miles“My Legacy was 4 months old, when a spontaneous crack appeared in the windshield. The crack is thinner than a human hair. It's not round like, the common rock chip. Just a very, very fine crack. Consumer stated crack on the windshield is 8 inches longer now.”
NHTSA complaint #11325871, filed 2020-05, 2,500 miles“The built in display/infotainment by default will display weather warnings for an area around the current location of the vehicle. When these are displayed, the rest of the display is not usable until an ok button is touched on the display. When this first happened on our vehicle, multiple tropical storm warnings were active around the area, and each time ok was touched, a new message popped up - a total of at least 10 messages popped up. …”
NHTSA complaint #11384249, filed 2020-12, 1,300 miles“Windshield On 3/5/24 I drove to work,...the windshield was intacted as of 8AM.. after my shift at 4PM mysteriously there was a line (crack in the window on the drivers side) around 6 inches....haven't been to my car since Wednesday 3/6/24... today 3/11/24 that crack has expanded to 12-14 inches across the drivers side The car is parked in my driveway”
NHTSA complaint #11576744, filed 2024-03Related service bulletins
- 11037943Oct 5, 2026This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- 11037940Sep 18, 2026This bulletin provides paint code information for 2027 model year vehicles.
- 11037930Sep 15, 2026This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
- 11037929Sep 14, 2026This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the…
- 11037928Sep 14, 2026In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed…
- 11034249Jun 12, 2026This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
- 11033069May 18, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11032034Apr 30, 2026This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
- 11032039Apr 24, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11030557Mar 26, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 17% |
| 2024 | 5 | 29% |
| 2023 | 3 | 30% |
| 2022 | 8 | 24% |
| 2021 | 7 | 23% |
| 2020 | 26 | 21% |
| 2019 | 20 | 16% |
| 2018 | 29 | 25% |
| 2017 | 21 | 18% |
| 2016 | 42 | 29% |
| 2015 | 28 | 18% |
| 2014 | 7 | 13% |
| 2013 | 5 | 8% |
| 2012 | 13 | 14% |
| 2011 | 18 | 11% |
| 2010 | 13 | 9% |
| 2009 | 2 | 3% |
| 2008 | 1 | 2% |
| 2007 | 3 | 9% |
| 2006 | 6 | 7% |
| 2005 | 6 | 3% |
| 2004 | 1 | 2% |
| 2002 | 5 | 9% |
| 1999 | 7 | 7% |
| 1998 | 4 | 4% |
| 1997 | 5 | 4% |
| 1996 | 7 | 6% |
| 1995 | 4 | 2% |
| 1994 | 1 | 2% |
Other parts of the 2020 Subaru Legacy
66 complaintsElectrical system
15 complaintsForward collision avoidance
7 complaintsTransmission and drivetrain
7 complaintsEngine
4 complaintsVehicle speed control
4 complaintsBrakes
2 complaintsLane departure
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaintsFuel system
1 complaints
← All problems reported for the 2020 Subaru Legacy
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology