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Toyota Sienna HybridModel year report

2023 Toyota Sienna Hybrid Problems

Complaints
71filed with NHTSA
Median mileage
44,242miles, 7 complaints with mileage
Recalls
3campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
—not in EPA data

Sources: NHTSA records for the 2023 Toyota Sienna Hybrid (complaints, recalls, investigations), NHTSA crash tests. Report an error

What owners report

Owners of this model year Sienna Hybrid most often describe a braking sensation at low speed, where the van seems to ease off or surge forward while the pedal is still applied, and several also report interior electronics and door or seat issues. Complaints cluster at relatively low mileage, though reports of a cracked or shattered sunroof appear at higher mileage.

  1. Brakes

    Brakes feel like they release and the van lurches at low

    • 26 complaints (37%)
    • median 35,400 mi at 3.5 yrs old (3 state mileage, few)
    • 4 mention a crash, fire or injury
    • filed 2023–2026

    Owners describe the brakes momentarily letting go while slowing down, so the van feels like it surges or lunges forward for a second or two before stopping normally again. Reports mention this happening while coming to a stop, turning into a driveway or parking space, and going downhill, with some saying it recurs weekly or daily. Several owners say the dealer could not reproduce it on a test drive, and a few were told the behavior is normal for a hybrid or attributed to the changeover between regenerative and hydraulic braking. Reported across a wide mileage range, often at low speeds under about 20 mph and frequently in stop-and-go or parking situations.

    What to check: Drive the van at low speed in a parking lot and while braking downhill, and ask whether the dealer has documented any brake software update or repair. Ask for the service history for any prior brake complaints.

    2 excerpts from owner complaints in NHTSA records

    “While braking car will lunge forward regardless of speed. It happens several times a week since purchase of vehicle. I had a few near miss accidents where I almost collided with a vehicle in front of me. There is no warning lamp indicator for this event. Investigating on the internet gave me insight that this is a common problem not being addressed by Toyota.”

    NHTSA complaint #11600785, filed 2024-07

    “During braking, when almost stopped, the vehicle lunges forward so I have to press harder on the brake so I don’t hit the car in front of me. No potholes or irregularities in the pavement. It’s just a loss of brakes. It’s happened several times now.”

    NHTSA complaint #11613434, filed 2024-09
  2. Other or unknown

    Automatic sliding doors and liftgate open or close

    • 7 complaints (10%)
    • median 12,000 mi at 3.2 yrs old (3 state mileage, few)
    • 2 mention a crash, fire or injury
    • filed 2023–2026

    Owners report power sliding doors that fail to close fully, close on their own only with force, or open unexpectedly while the van is parked and locked. One owner describes the door becoming unresponsive after being left open for a while and having to switch to manual operation, and another describes a child's hand caught by the closing liftgate. Some say the dealer could not recreate the intermittent behavior. Reported from a few thousand miles up to around 60,000 miles, usually in everyday parking and loading situations.

    What to check: Cycle both sliding doors and the liftgate several times, including from the key fob and interior buttons, and check that the door pinch sensors and main power door switch work as expected.

    2 excerpts from owner complaints in NHTSA records

    “-Car loss power for few seconds turning out from parking lot with an oncoming semi. Could have gotten smash. -Right sliding door randomly not fully closed. Dealer cannot repro neither issues and told me that they are charging $99 diagnose fee next time I bring the car in for the same reason. They did a 1x goodwill diagnose. Absolutely unacceptable for a car that is under warranty with 22k miles on it.”

    NHTSA complaint #11596890, filed 2024-06

    “I parked the car in the garage and my child left the passanger side sliding door open. Then, the door malfunctioned because it would not electronically close after being left open more than 80 minutes. I tried to manually close the door, but encountered resistance. Afterwards, I pushed the power door main switch and was able to close the door manually. Our safety was at risk because if a dangerous person or aniaml was approaching, there is no intuitive way to quickly close the door. …”

    NHTSA complaint #11542856, filed 2023-09
  3. Seat belts

    Seat belt latch fails to click in or hold

    • 7 complaints (10%)
    • typically at 2.0 yrs old
    • 1 mention a crash, fire or injury
    • filed 2023–2026

    Owners report seat belt latches that intermittently would not engage and later stopped latching altogether, including a third-row position. One owner describes latches that loosened during a trip, noticed when removing an infant car seat, and another says the dealer inspected the belt but did not offer a repair. Another account describes a third-row seat that does not stay locked in its stowed position. Reported at varied mileage, including on relatively new vehicles, and in situations involving child seats.

    Recall 25V086000

    What to check: Buckle and unbuckle every seat belt position, tug each latch to confirm it holds, and check that the third-row seatbacks and stowed seats are secure; recall 25V086000 covers third-row seatback bolt torque.

    2 excerpts from owner complaints in NHTSA records

    “The drivers rear seat on toyota sienna minivans has play in it. My concern is that when you install a car seat tight, the seat has play and can loosen. I can send a video. Picture won't help. It appears to be a common issue with these.”

    NHTSA complaint #11734036, filed 2026-04

    “The 3rd row seats in the Sienna do not stay stowed as there is no lock. This creates a very dangerous situation when braking. I just got this car a few days ago and already have issues. When I brake or go over bumps, the stowed 3rd row seat pops up a little. That's okay, until you brake. In one instance, I had to brake harder than usual during a traffic incident in front of me, and the 3rd row seats flew forward (up and out of the stowed position) and slammed into the 2nd row seats. It was loud and scary. …”

    NHTSA complaint #11539331, filed 2023-08
  4. Visibility (wipers, defrost, mirrors)

    Sunroof or moonroof glass cracks or shatters

    • 5 complaints (7%)
    • median 70,000 mi at 3.0 yrs old (1 states mileage, few)
    • filed 2022–2026

    Owners describe a pop or bang while driving at highway speed followed by glass falling from the moonroof or sunroof into the cabin. In some accounts the glass appears to have broken outward, and one owner notes the windshield cracked just above the defrost vent in cold weather. None of the reports mention an impact from another vehicle or object beforehand. Reported at a wide spread of mileage, including one report near 70,000 miles, and sometimes in cold weather or at highway speeds.

    What to check: Inspect the sunroof and windshield glass for chips, stress marks or prior replacement, and ask whether the glass has ever been replaced under warranty.

    2 excerpts from owner complaints in NHTSA records

    “My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.”

    NHTSA complaint #11591840, filed 2024-05

    “While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.”

    NHTSA complaint #11750344, filed 2026-07

Buying note. Check the brake feel at low speed during a test drive and confirm any brake-related service history, verify that every seat belt latches and the airbag warning stays off, and ask whether recall 25V086000 for third-row seatback bolts has been completed.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.

NHTSA recorded 71 consumer complaints for the 2023 Toyota Sienna Hybrid. 7 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 44,242 miles. Of all complaints, 8 involved a crash, 5 an injury, according to the filers. NHTSA lists 3 recall campaigns and 140 technical service bulletins for this model year.

Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Forward collision avoidance (1), Latches, locks and linkages (1), Steering (1).

Example complaints

Brakes: “When I go to brake the brakes seem to malfunction and skip engagement. I’ve had acceleration happen in the vehicle when I brake. At one time this caused my speed to jump while braking, I went from 5 to 10 MPH. This now happens several times a week.”

NHTSA complaint #11677171, filed 2025-07

Other or unknown: “when the rear entertainment system screen is down it mostly obstructs the rear view. It is reckless that toyota doesn't require the digital rear view to ensure driver can see out the back of their vehicle. I do not feel safe in my brand new car, and I don't even have the option to add the digital rear view mirror after the fact. I'm very upset.”

NHTSA complaint #11549349, filed 2023-10

Electrical system: “multiple times this has been an issue. I stepped on the break and the car essentially leaps forward typically when going up down or straight. In November 2024 it happened while going up a hill slowly and I bumped into the vehicle ahead of me. My vehicle had no damage, but the car in front of me had to get a new skid plate and my insurance doubled because of it. Since the incident in November 2024, my car has unintentionally accelerated intermittently. …”

NHTSA complaint #11660961, filed 2025-05

Visibility (wipers, defrost, mirrors): “The entertainment screen is completely blocking the rear view when in use which is very dangerous when backing out. Also, I can’t see ambulances, fire trucks, police, etc. are coming behind me to pull over. This is a very serious safety issues for driver. Toyota said that I need to close the screen when this happens but it’s more dangerous for the driver to turn around to close the screen while driving.”

NHTSA complaint #11518811, filed 2023-04

Mileage when problems were reported

57% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 35,400 and 52,200 miles.

14%0–1014%10–2529%25–5043%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (7 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 44,242 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

2022202320242020252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2023 Toyota Sienna Hybrid. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Sienna Hybrid · VAN AWD★★★★★3 / 4554 · 12.7% risk
Sienna Hybrid · VAN FWD★★★★★3 / 4554 · 14.0% risk

Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Neighbouring years: 2022: same overall rating; 2024: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

Recall details for the 2023 Toyota Sienna Hybrid → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 140 on record; the latest 10 are shown.

See all 140 bulletins →

Other model years of the Toyota Sienna Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2026183,00015——Too new
202526810,00065—Too new to compareToo new
20247017,82645—Too new to compareToo new
20237144,24235—Not compared (fewer than 3 comparable model years)Too new
20222237,00055——Rising
20214530,8004536Not compared (fewer than 3 comparable model years)Rising

All Toyota Sienna Hybrid model years · Best and worst years by complaints

Frequently asked questions

What are the most common problems with the 2023 Toyota Sienna Hybrid?

Owners of this model year Sienna Hybrid most often describe a braking sensation at low speed, where the van seems to ease off or surge forward while the pedal is still applied, and several also report interior electronics and door or seat issues. The issues reported most often: Brakes feel like they release and the van lurches at low; Automatic sliding doors and liftgate open or close; Seat belt latch fails to click in or hold.

How many NHTSA complaints does the 2023 Toyota Sienna Hybrid have?

NHTSA recorded 71 consumer complaints for the 2023 Toyota Sienna Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2023 Toyota Sienna Hybrid is reported most often?

Brakes is named most often, in 28 complaints (39% of the total), followed by other or unknown with 16.

Has the 2023 Toyota Sienna Hybrid been recalled?

NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2023 Toyota Sienna Hybrid do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2023 Toyota Sienna Hybrid 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

At what mileage are problems with the 2023 Toyota Sienna Hybrid reported?

Among the 7 complaints that include a mileage, the median is 44,242 miles and the middle half falls between 35,400 and 52,200 miles; 57% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.