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Body and structurePart report

2020 Toyota Sienna Body and structure Problems

Complaints
4about this part
Share
11%of 38 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the body and structure of the 2020 Toyota Sienna, 11% of the 38 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.”

NHTSA complaint #11563987, filed 2024-01

“Power sliding door on driver side cable snapped. After closing door and trying to use the door without power unable to open or close the door at all. Passengers forced to use alternate door for exit of vehicle.”

NHTSA complaint #11760949, filed 2026-08

“The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason the door still would not open. I ultimately with a lot of gentle force was able to get the door open enough to see the retract side of the cable was bound up, and was able to cut it with wire cutters, and ultimately get the door to work normally as a non-powered manual sliding door. …”

NHTSA complaint #11693401, filed 2025-10

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202211%
202164%
2020411%
2019613%
201857%
2017149%
20162736%
20156126%
20144427%
20134424%
20127229%
201115425%
20105733%
20099747%
200811727%
200710228%
200626126%
200549944%
200496247%
20031817%
20024223%
20013519%
20005214%
19993617%
19983512%

Other parts of the 2020 Toyota Sienna

Fuel system
8 complaints
Transmission and drivetrain
8 complaints
Electrical system
7 complaints
Engine
6 complaints
Other or unknown
6 complaints
Brakes
3 complaints
Steering
3 complaints
Air bags
1 complaints
Electronic stability control
1 complaints
Seats
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2020 Toyota Sienna

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology