2002 Toyota Sienna Body and structure Problems
- Complaints
- 42about this part
- Share
- 23%of 181 total for the year
- Median mileage
- 75,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 42 complaints about the body and structure of the 2002 Toyota Sienna, 23% of the 181 complaints for this model year. Where a mileage was given, the median is 75,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I attempted to open driver side sliding door it would not open electrically or manually. After several failed attempts to open I cut the cable and was able to then open the door. At this point in time both sliding doors will not open electronically but will open manually.”
NHTSA complaint #10704379, filed 2015-04, 240,000 miles“Every door handle on the vehicle has broken from the inside and outside. Almost every Toyota Sienna I see on the road had atleast one of there handles broken off. I really think Toyota should have a recall on this. The door has actually swung open while I was driving because I could not tell if it was closed proper. It did not result in an accident or more damage but could very easily have.”
NHTSA complaint #10510192, filed 2013-04, 85,000 miles“My husband and I purchased a certified used 2002 Toyota Sienna in 2005. Since purchasing the vehicle we have had problems with opening and closing the sliding doors and issue with the trunk. It first started when the trunk would not open any more. The little piece to click it open broke off. Next, the right passenger sliding door would not open from the inside, but could be opened from the outside. Eventually, the outside handle broke off (probably due the inability to open it from the inside). …”
NHTSA complaint #10352791, filed 2010-08, 100,000 miles“Have had the sliding door looked out & re-set 4 times. If we pull the door a little, it will close, but will not open or close with any button (front panel, key fob or side panel). Today it started to close on my child & she couldn't get it to stop, her backpack strap was caught on the seat. Pretty scary. Right now the kids are climbing in through the front passenger door. Also, about 1/2 the time even with manually closing the door, it remains open & will beep when I put it in gear, so I have to jump out & go push it closed. *”
NHTSA complaint #10407650, filed 2011-06, 111,000 miles“We are currently having problems with the locking system of our 2002 Toyota Sienna xle (currently 47,710 miles); specifically the passenger side door and the right sliding door. The passenger side door malfunctioned sometime back in early march 2009, whereby the doors will not function via remote or electronic means. The passenger side door is only functional by manually locking or unlocking the door. Also, about a month later, the sliding door started acting up. In fact, we had an incident where one of our passenger's finger was trapped by the right side sliding door. …”
NHTSA complaint #10280221, filed 2009-08, 42,710 milesRelated recalls
- 10V160000Apr 20, 2010Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently…Covers: Toyota Sienna 1998–2010
Related service bulletins
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11007445Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11007444Jul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11007443Jul 12, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11006151Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11006150Jul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 6 | 4% |
| 2020 | 4 | 11% |
| 2019 | 6 | 13% |
| 2018 | 5 | 7% |
| 2017 | 14 | 9% |
| 2016 | 27 | 36% |
| 2015 | 61 | 26% |
| 2014 | 44 | 27% |
| 2013 | 44 | 24% |
| 2012 | 72 | 29% |
| 2011 | 154 | 25% |
| 2010 | 57 | 33% |
| 2009 | 97 | 47% |
| 2008 | 117 | 27% |
| 2007 | 102 | 28% |
| 2006 | 261 | 26% |
| 2005 | 499 | 44% |
| 2004 | 962 | 47% |
| 2003 | 18 | 17% |
| 2002 | 42 | 23% |
| 2001 | 35 | 19% |
| 2000 | 52 | 14% |
| 1999 | 36 | 17% |
| 1998 | 35 | 12% |
Other parts of the 2002 Toyota Sienna
27 complaintsBrakes
24 complaintsElectrical system
24 complaintsEngine cooling
16 complaintsTires
15 complaintsTransmission and drivetrain
13 complaintsSteering
10 complaintsVehicle speed control
10 complaintsAir bags
7 complaintsSeat belts
7 complaintsFuel system
5 complaintsSuspension
4 complaints
← All problems reported for the 2002 Toyota Sienna
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology