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SteeringPart report

2002 Toyota Sienna Steering Problems

Complaints
10about this part
Share
6%of 181 total for the year
Median mileage
78,873miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the steering of the 2002 Toyota Sienna, 6% of the 181 complaints for this model year. Where a mileage was given, the median is 78,873 miles. 2 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving the car to take dinner with my family when arrive to the restaurant I notice was a lot smog in the motor I open the hood was a lot smog so I plug out the battery and I call a mechanic and he tellme the fire was in the power steering pump he disconnect the cable from the power steering and tellme to bring the car to the dealer because is a safety problem and maybe have a recall. Thats by I want to no if is cover for the warranty or recall.”

NHTSA complaint #10549735, filed 2013-10, 118,000 miles

“My wife was backing out of a parking space on a slight incline. When she stopped and tried to put the car into drive, the gearshift broke. We had the van towed to the Toyota dealer and they determined that the metal parts into which the gear shaft inserts had broken clean in half. Neither the customer service rep nor the mechanic had ever seen that happen before they claimed. Nevertheless, Toyota did not deem this to be a defect and we had to pay close to $800 to have it fixed. …”

NHTSA complaint #10264978, filed 2009-04, 65,692 miles

“Problems: 1: the starting idle will not keep car on if temperature is below 60 and I had to pay $200, just to have Toyota clean it, but they would not replace it. Even after it been cleaned the problem still happens randomly. 2: tire pressure gauge sensor has always been on even after its been reset two different times. 3: randomly the front wheels will vibrate then stop after about 15 miles. I've replaced with new tires and had brakes done twice but problems still persists.”

NHTSA complaint #10106566, filed 2005-01, 20,000 miles

“Our 2002 Toyota Sienna had the gear shift repaired at a major atlanta area Toyota dealer on may 5, 2014. The gear shift replacement required the entire steering column to be disassembled. About one week after that repair, the steering completely failed. The steering wheel turned with absolutely no control of the wheels. By sheer luck this steering failure occurred in a parking lot after just traveling on the interstate. Had this steering failure occurred at interstate speeds, this may have been fatal. …”

NHTSA complaint #10598032, filed 2014-06, 168,000 miles

“The contact owns a 2002 Toyota Sienna. The contact stated that the gear shift failed to shift out of park and drive. The failure recurred sporadically. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the steering column needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 80,000.”

NHTSA complaint #10544238, filed 2013-09, 80,000 miles

Steering: other model years

YearComplaintsShare of year
202211%
202132%
202038%
201774%
201645%
2015115%
201485%
2013116%
2012156%
2011244%
2010116%
2009126%
2008338%
2007123%
2006616%
2005797%
20041598%
200344%
2002106%
200184%
200062%
19992110%
1998259%

Other parts of the 2002 Toyota Sienna

Body and structure
42 complaints
Latches, locks and linkages
27 complaints
Brakes
24 complaints
Electrical system
24 complaints
Engine cooling
16 complaints
Tires
15 complaints
Transmission and drivetrain
13 complaints
Vehicle speed control
10 complaints
Air bags
7 complaints
Seat belts
7 complaints
Fuel system
5 complaints
Suspension
4 complaints

← All problems reported for the 2002 Toyota Sienna

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology