2002 Toyota Sienna Latches, locks and linkages Problems
- Complaints
- 27about this part
- Share
- 15%of 181 total for the year
- Median mileage
- 75,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 27 complaints about the latches, locks and linkages of the 2002 Toyota Sienna, 15% of the 181 complaints for this model year. Where a mileage was given, the median is 75,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Power door failing to open and close properly. This has been an issue since we purchased the van in 2004. The doors would some times not open under power or would not close under power. We had to manually close/open the door. The passenger side door now will not close under power. When the problem was intermittent, we took the van to the dealer and they said there was no problem. Doing some research on the internet the repair runs in the $1500-$1800 range.”
NHTSA complaint #10244455, filed 2008-10, 70,631 miles“My husband and I purchased a certified used 2002 Toyota Sienna in 2005. Since purchasing the vehicle we have had problems with opening and closing the sliding doors and issue with the trunk. It first started when the trunk would not open any more. The little piece to click it open broke off. Next, the right passenger sliding door would not open from the inside, but could be opened from the outside. Eventually, the outside handle broke off (probably due the inability to open it from the inside). …”
NHTSA complaint #10352791, filed 2010-08, 100,000 miles“Bought a certified used 2002 Toyota Sienna xle from a Toyota dealership in july 2007. While inspecting it, the driver's side sliding door was acting up. They tried to fix it a couple of times then verbally asked me to bring it back when they had the right parts. 2 weeks later, I brought it in at their request and they 'fixed' it. After I left the shop I noticed it was acting up. I was made to pay for the repairs by the Toyota dealership. This door is acting up right now.”
NHTSA complaint #10252953, filed 2008-12, 81,000 miles“Our 2002 Toyota Sienna automatic lock system started spontaneously locking and unlocking itself. It will do this while it is parked or while driving on the highway. It may do it once or twice, or repeatedly lock and unlock 15 times or more, even during a short commute. It occurs randomly, sometimes multiple times a day, and sometimes not for several days. Rarely will the van stay locked when parked. It is very distracting and a big safety issue. I have tried to have it repaired twice, at 2 different Toyota dealerships. …”
NHTSA complaint #10250038, filed 2008-11, 80,000 miles“I have a Sienna xle 2002 with the electronic sliding doors. From the inside of the van, there are three buttons to open the doors; one on the console, one on the columns between front and back seats and one button in the handle. Periodically the sliding doors will not shut or they will not open. The last time this happened was july 16, 2008 when the kids in the back driver's side tried to open the sliding door and could not. We tried everything and it was jammed shut. It seems like the button in the handle was stuck (which has happened before). …”
NHTSA complaint #10234922, filed 2008-07, 60,000 milesLatches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 1 | 1% |
| 2019 | 1 | 2% |
| 2017 | 3 | 2% |
| 2016 | 4 | 5% |
| 2015 | 5 | 2% |
| 2014 | 6 | 4% |
| 2013 | 9 | 5% |
| 2012 | 5 | 2% |
| 2011 | 18 | 3% |
| 2010 | 11 | 6% |
| 2009 | 5 | 2% |
| 2008 | 13 | 3% |
| 2007 | 19 | 5% |
| 2006 | 67 | 7% |
| 2005 | 135 | 12% |
| 2004 | 308 | 15% |
| 2003 | 21 | 20% |
| 2002 | 27 | 15% |
| 2001 | 34 | 19% |
| 2000 | 36 | 10% |
| 1999 | 19 | 9% |
| 1998 | 40 | 14% |
Other parts of the 2002 Toyota Sienna
42 complaintsBrakes
24 complaintsElectrical system
24 complaintsEngine cooling
16 complaintsTires
15 complaintsTransmission and drivetrain
13 complaintsSteering
10 complaintsVehicle speed control
10 complaintsAir bags
7 complaintsSeat belts
7 complaintsFuel system
5 complaintsSuspension
4 complaints
← All problems reported for the 2002 Toyota Sienna
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology