2011 Toyota Sienna Latches, locks and linkages Problems
- Complaints
- 18about this part
- Share
- 3%of 615 total for the year
- Median mileage
- 3,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the latches, locks and linkages of the 2011 Toyota Sienna, 3% of the 615 complaints for this model year. Where a mileage was given, the median is 3,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I believe there potentially may be a serious design concern with the power doors. Due to having three small children, I have the child locks engaged on the rear sliding doors, which also disables the rear door buttons from opening (but not from closing) the power doors. The buttons in the front of the vehicle to operate the power doors are not affected by the child locks, but are located on the center roof console, in easy reach of a child standing in the second row. …”
NHTSA complaint #10433085, filed 2011-10, 12,000 miles“My 2 year old daughter got her leg caught in the back part of the sliding door of a 2011 Toyota Sienna. She was inside the car. The door was opened. Her leg fell into the space while the door was opening. The door opened as far as it could and constricted her leg. Her leg was so tightly constricted we could not reposition her body to open the door. Averill park fire dept and sand lake ambulance arrived on the scene. She was trapped(screaming) for 20 -25 minutes. Her leg was cold and turning blue before it was removed. …”
NHTSA complaint #10405994, filed 2011-06, 1,200 miles“My new 2011 Toyota Sienna le automatic power sliding door on the driver side stopped working. It won't open or close using remote control as well as top console/pillar switches. If I try to open using remote control or switches then it will try to open but close immediately and make beeping sounds. I took the vehicle to the local Toyota dealer couple of times but they simply said there is no problem. Finally, when I called Toyota directly then the same dealer diagnosed it further and found a fault code c224 in the system. …”
NHTSA complaint #10392924, filed 2011-03, 2,100 miles“In november of 2010, we purchased 2011 Toyota Sienna xle. Within a month, on two separate occasions- the automatic sliding doors got stuck midway. They would not move back or forward. We took it to the original dealership. We were told that Toyota had them clear some codes for the automatic doors and the problem was fixed. Two weeks later, the same problem is happening on both doors. We took the car back and the service manager informed us that Toyota would not authorize new motors in the car, although it is a brand new car and under warranty. …”
NHTSA complaint #10378177, filed 2011-01, 432 miles“We have owned a 2011 Toyota Sienna for 1.5 weeks. Yesterday our 3 year old's hand became stuck in the sliding door. He had just exited the car and his hand was in the path of the door as it was sliding closed. The door did not retract. It closed tightly and a minute or so passed before the door was able to be opened. We took him to the emergency room. No break was evident on the x rays but the doctor said an exam by an orthopedic doctor next week, after the swelling has subsided, will confirm whether there is a break or fracture. …”
NHTSA complaint #10333886, filed 2010-05, 400 milesRelated service bulletins
- 10162790Jun 20, 2019Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these…
- 10162766Jun 19, 2019Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these…
- 10162765Jun 19, 2019Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the…
- 10162764Jun 19, 2019Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports…
- 10162763Jun 19, 2019Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the…
- 10152190Nov 14, 2018TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Diagnosis Procedure and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be…
- 10142898Jun 20, 2018Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. In these…
- 10142897Jun 20, 2018Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year Sienna vehicles. In these reports…
- 10132443Aug 3, 2017Dealer Daily Message: Extension of Warranty Coverage for the Power Sliding Door Rear Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH5 is now available on…
- 10132442Aug 3, 2017Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In…
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 1 | 1% |
| 2019 | 1 | 2% |
| 2017 | 3 | 2% |
| 2016 | 4 | 5% |
| 2015 | 5 | 2% |
| 2014 | 6 | 4% |
| 2013 | 9 | 5% |
| 2012 | 5 | 2% |
| 2011 | 18 | 3% |
| 2010 | 11 | 6% |
| 2009 | 5 | 2% |
| 2008 | 13 | 3% |
| 2007 | 19 | 5% |
| 2006 | 67 | 7% |
| 2005 | 135 | 12% |
| 2004 | 308 | 15% |
| 2003 | 21 | 20% |
| 2002 | 27 | 15% |
| 2001 | 34 | 19% |
| 2000 | 36 | 10% |
| 1999 | 19 | 9% |
| 1998 | 40 | 14% |
Other parts of the 2011 Toyota Sienna
211 complaintsBody and structure
154 complaintsElectrical system
69 complaintsOther or unknown
64 complaintsWheels
37 complaintsTires
33 complaintsBrakes
32 complaintsTransmission and drivetrain
30 complaintsEquipment
25 complaintsSteering
24 complaintsEngine
23 complaintsVehicle speed control
20 complaints
← All problems reported for the 2011 Toyota Sienna
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology