2023 Volkswagen ID.4 Seats Problems

“When the smart seat function was on we experienced the passenger seat automatically fully reclining up on exiting the car. Our child in the back seat had their legs pressed to the point of pain. The dealer claimed that the passenger must have been holding the button down, but they had fully exited the vehicle and the smart seats were reclining the seats. I have seen other reports of this in online forums as well.”

“The front seats go back and recline to an almost flat position randomly. This has hurt my kids' knees while they've been seating in the back seat. It is also very scary and they yell and scream in pain and panic. There is no pattern to the moving, it happens while stationary. Dealers have refused to look at it because they cannot replicate it at the time of the service call. I have pictures and videos of some instances but they are random. No warning or alerts pop up. This has been happening randomly since I bought the car one year ago.”

“2023 VW ID.4 S. After backing into our garage and parking with my Wife and two kids, my wife attempted to exit the passenger door. As she exited, our daughter immediately behind her began to scream as the passenger seat had completely reclined on its own. We panicked as we had no idea what was going on. My initial thought was to hit 'memory 1' on the passenger seat, only to find that memory 1 was now the fully reclined position. This continued on for 15+ secs as my Wife and I tried to pull our daughter away from the back seat. …”

“When in the lowest position the seat has lots of vertical play to it. This can be felt when accelerating and braking, especially when braking or accelerating hard. The seat also makes loud creaking noises in the same conditions, at random intervals. These issues have been reproduced at the dealer, but I was told not to keep my seat in the lowest position which is my ideal driving position for maneuvering the vehicle and having adequate view of the mirrors and outside the vehicle. The seat has not been inspected by a service technician, only the service representative in a visual manner. …”

“Electrical- my windows do not roll up, when using the window switches the windows will go down if they are already down a little. I will have a window half down and try to roll it up and it goes down. -I have also had several occurrences of my screens becoming in responsive or not even displaying. -My doors: my doors do not open on the initial attempt to exit or enter the vehicle and my passenger handle sometimes comes off of the body. Lighting- I get popups telling me that my headlight system has a failure. Seats- it’s very common for my seat to just start the massagers or to start heating”