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Visibility (wipers, defrost, mirrors)Part report

2023 Volkswagen ID.4 Visibility (wipers, defrost, mirrors) Problems

Complaints
21about this part
Share
5%of 466 total for the year
Median mileage
4,994miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 21 complaints about the visibility of the 2023 Volkswagen ID.4, 5% of the 466 complaints for this model year. Where a mileage was given, the median is 4,994 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The windshield of the vehicle is heated. The film that is used causes distortion in the primary field of view. This causes headaches and blurry vision during long drives. I have taken it to the dealership and they informed me that all the ID.4 vehicles that have the heated windshield have the same issue.”

NHTSA complaint #11550840, filed 2023-10

“My ID4 windshield chips very easily and in fact i have had it for less then 1 year and small rocks on freeway damaged windshield and had to replace it out of my pocket. Even after getting new windshield it’s chipping again. The glass is hazardous as i am afraid it will break easily when compared with other cars. Cars speedometer turn off due to VW software glitch while driving so in the middle of freeway drivers would have no idea on speed and can cause accidents.”

NHTSA complaint #11583865, filed 2024-04

“My windshield incurred a crack on 8/15/23 that continues to spread. To this day, 10/29/23, I cannot locate a replacement windshield and the dealers can only communicate that there is a nationwide backorder with no timetable as to when the replacement will be available. It is inconceivable that a car manufacturer can sell a model without a stock of basic replacement parts, especially something as simple as a windshield. I am dreading heading into the winter months with a cracks windshield.”

NHTSA complaint #11552458, filed 2023-10

“Here is a summary of the problems I have encountered: 1.At just 2000 miles, the windshield of my 2023 ID 4 developed a crack without any apparent reason or external impact. 2.My insurance has agreed to replace the windshield; however, there are currently no spare windshields available, and no one can provide a timeline for when they will become available. 3.Due to the unavailability of replacement windshields, I have been left with a cracked and damaged windshield, which cannot be replaced. …”

NHTSA complaint #11552505, filed 2023-10

“I was driving down the interstate and the entirety of the electronic screens froze up. The data presented on the screens was frozen and all the touch buttons froze. With no access to any controls, in a downpour, I was unable to adjust the climate control, turn on the defrosters or have any idea how fast I was going. I proceeded to stop on the interstate, thinking I could shut the car off and restart it to reset the controls, but that did nothing except get me soaked and risk my life being stopped on the side of the highway. …”

NHTSA complaint #11536448, filed 2023-08

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2025413%
202448%
2023215%
202243%
202151%

Other parts of the 2023 Volkswagen ID.4

Electrical system
232 complaints
Other or unknown
120 complaints
Forward collision avoidance
76 complaints
Body and structure
61 complaints
Vehicle speed control
57 complaints
Back-over prevention (rear camera)
48 complaints
Brakes
39 complaints
Transmission and drivetrain
32 complaints
Engine
26 complaints
Fuel system
23 complaints
Equipment
21 complaints
Lane departure
21 complaints

← All problems reported for the 2023 Volkswagen ID.4

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology