2013 Volkswagen Jetta Hybrid Electrical system Problems
- Complaints
- 9about this part
- Share
- 11%of 79 total for the year
- Median mileage
- 70,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the electrical system of the 2013 Volkswagen Jetta Hybrid, 11% of the 79 complaints for this model year. Where a mileage was given, the median is 70,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I drove home from work and the car was perfectly fine. I pulled into my garage parked and turned the car off. The next morning I got into my car to go to work. I started the vehicle and put it in reverse and the vehicle did not move after I let off the brake. So I shifted the car back into park and as soon as I let off the brake the vehicle violently jerked forward and then the entire car and electrical system shut off.”
NHTSA complaint #11221118, filed 2019-06, 77,342 miles“We own a vw Jetta Hybrid have approx. 70k miles. Vw has advised we need to replace a mechatron unit to the cost of approx. $2000. Have been reading that there are massive issues with this part and that this should be a recall. Please advise.”
NHTSA complaint #10853456, filed 2016-04, 70,000 miles“During driving conditions the vehicle stalls then speeds up almost causing a crash into the car ahead of me. Sometimes when braking, the vehicle surges while my foot is on the brake. The vw dealer diagnosed it as corrosion of the control module within the gearbox. This was the exact problem the car was recalled for under vw recall number 34f6/4v in november 2013. The car was brought in in dec. 2013 per the recall to change the gearbox oil but only had a 12 month warranty. Now, the corrosion caused the same problem that the recall tried to prevent. The recall did not correct the problem. …”
NHTSA complaint #11101119, filed 2018-06, 112,000 miles“I'm really frustrated here with Volkswagen it seems like every since the beginning of the year january the car's been in the shop more than I've been at the doctor. At first it was the water pump for the turbo they had to be replaced then two weeks after I got that repaired it was the brake sensor then a week after that it was the vacuum pump for the brakes, and the work doesn't stop from there it seems like from there I had to get a repair kit it's a seal that goes between the transmission and the engine including the dual clutch for the hybrid and engine transmission. …”
NHTSA complaint #10864762, filed 2016-05, 58,775 miles“I was driving on a 2 lane street when the check hybrid flashed on my dash. The car still continued to drive normal on engine power but would no longer switch into hybrid mode. I took the car to the dealer the next day and was told that the clutch that switches the electric motor to the transmission was bad and the whole transmission needed to be replaced. I found that odd because the transmission ran fine when running on the gas engine only. The dealer also stated that the repair would not be under warranty because my car has 73000 miles and the powertrain coverage ends at 60000. …”
NHTSA complaint #10819142, filed 2016-01, 73,000 milesRelated service bulletins
- 11035772Jul 15, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the…
- 11030829Mar 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct…
- 11028490Jan 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a…
- 11007398Aug 28, 2024Battery testing
- 10228178Dec 6, 2022Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
- 10224846Oct 17, 2022Instruction referral for proper handling. Update to model year applicability and Service instruction.
- 10218611Aug 22, 2022Minimum battery charger requirements during software updates
- 10214750Jun 22, 2022Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
- 10214769Jun 8, 2022Battery Testing and Charging using VAS6161 and or GRX3000VAS
- 10212133May 16, 2022Battery Testing and Charging using recommended VW test equipment.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 3 | 15% |
| 2013 | 9 | 11% |
Other parts of the 2013 Volkswagen Jetta Hybrid
57 complaintsEngine
14 complaintsBrakes
8 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsAir bags
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsHybrid propulsion system
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2013 Volkswagen Jetta Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology