2013 Volkswagen Jetta Hybrid Fuel system Problems
- Complaints
- 4about this part
- Share
- 5%of 79 total for the year
- Median mileage
- 93,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the fuel system of the 2013 Volkswagen Jetta Hybrid, 5% of the 79 complaints for this model year. Where a mileage was given, the median is 93,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I am driving the car on highway or street the car just stalls and turns off. Nrought it to dealer and was told out of warranty and would have to pay $9500 to repair hybrid battery system and new transmission. The usual that the VIN number is not included in recall which is just not right. And of course mileage over 70000. Waiting for a recall so this dangerous problem is fixed”
NHTSA complaint #11115714, filed 2018-08, 76,000 miles“Gasoline smell when engine starts. More often when very cold. Also when car shifts from electric motor to gasoline power when car is moving or stopped. Authorized Volkswagen dealer could find no fuel leak when the car was service in may 2018. This has probably happened 12 times since 1/1/2019.”
NHTSA complaint #11175965, filed 2019-02, 27,800 miles“Error code p309d, experienced loss of power while driving. Car would not go into hybrid mode, then 1 day later, experienced loss of power while driving. Volkswagen has recalled same model and year, however they said my VIN was not included. Gear shift box replaced under recall in 2014. Volkswagen customer service will not assist with the repair or include it in the recent new recall. While driving and pressing the gas petal, the car won't move forward and feels like its stuck in neutral. Has to turn off and in the car to go 50 ft. Car isn't driveable or safe.”
NHTSA complaint #11061530, filed 2018-01, 115,000 milesRelated service bulletins
- 10214485Jun 15, 2022Gasoline quality.
- 10198230Jun 22, 2021Fuel Additive to Help Prevent Sporadic Misfire Faults
- 10198166Jun 21, 2021VW approved gasoline fuel additive, update to include additional models and model year applicability.
- 10240619Apr 23, 20212009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
- 10188553Mar 1, 2021VW approved gasoline fuel additive, update to include additional models and model year applicability.
- 10176770Jun 15, 2020Update brochure part number and recording URL. Update model and model year applicability.
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 2 | 10% |
| 2013 | 4 | 5% |
Other parts of the 2013 Volkswagen Jetta Hybrid
57 complaintsEngine
14 complaintsElectrical system
9 complaintsBrakes
8 complaintsVehicle speed control
5 complaintsAir bags
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsHybrid propulsion system
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2013 Volkswagen Jetta Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology