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EnginePart report

2013 Volkswagen Jetta Hybrid Engine Problems

Complaints
14about this part
Share
18%of 79 total for the year
Median mileage
85,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the engine of the 2013 Volkswagen Jetta Hybrid, 18% of the 79 complaints for this model year. Where a mileage was given, the median is 85,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on the highway and the car stopped moving. It was a transmission issue with the gear box. The same recall that the Volkswagen has but when I look up my VIN it doesn't come. However I had the same issue happen as the one described in the recall. I replaced the transmission but the car is still jerking around a lot. I want Volkswagen to take care of that.”

NHTSA complaint #11145112, filed 2018-11, 65,000 miles

“We own a vw Jetta Hybrid have approx. 70k miles. Vw has advised we need to replace a mechatron unit to the cost of approx. $2000. Have been reading that there are massive issues with this part and that this should be a recall. Please advise.”

NHTSA complaint #10853456, filed 2016-04, 70,000 miles

“I pulled off the highway and was turning around. The car suddenly stalled while driving, bucked and then would not go into gear. I took it to the dealership and they said the transmission needs to be replaced. My hybrid has a dsq transmission that is so faulty, vw has extended the warranty on this part in every country but the us! I call vw customer care. They could not answer my questions regarding the dsq transmission and its well documented issues and why vw of america is not addressing these issues in its hybrids. …”

NHTSA complaint #11218002, filed 2019-06, 90,000 miles

“The car is a 2013 vw Jetta Hybrid with 64,189 miles on it , but only 4 years old. The car started to have a problem with its own charging system while stopped during driving the vehicle. It would not idle properly. I took it in to toms river vw and they told me it was a transmission problem, which would cost $ 9,000 to replace. They said they would try to get me financial assistance from Volkswagen of america. I was left in the dark for four days till I ecieved a phone call from one, ashley, (no last name given) and she said vw was offering 75% of cost. …”

NHTSA complaint #10959505, filed 2017-03, 64,000 miles

“At 45 miles per hour on a four lane street the engine turned off. The car continued to function on lithium ion battery with epc and battery icons lit, until the charge went to zero and all electrical functions including gauges ceased. The car was dead but rolling. I had a quarter mile with no traffic in front of me to stop, luckily I did 15 feet before a red light at an intersection. After missing two lights I was able to restart and drive with diminished performance (little power) to my dealership that was 1 mile away. This is not how my service invoice was written up. …”

NHTSA complaint #10788614, filed 2015-11, 20,301 miles

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2014420%
20131418%

Other parts of the 2013 Volkswagen Jetta Hybrid

Transmission and drivetrain
57 complaintsElectrical system
9 complaintsBrakes
8 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsAir bags
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsHybrid propulsion system
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints

← All problems reported for the 2013 Volkswagen Jetta Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology