2013 Volkswagen Jetta Hybrid Transmission and drivetrain Problems
- Complaints
- 57about this part
- Share
- 72%of 79 total for the year
- Median mileage
- 80,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 57 complaints about the transmission and drivetrain of the 2013 Volkswagen Jetta Hybrid, 72% of the 79 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the highway and the car stopped moving. It was a transmission issue with the gear box. The same recall that the Volkswagen has but when I look up my VIN it doesn't come. However I had the same issue happen as the one described in the recall. I replaced the transmission but the car is still jerking around a lot. I want Volkswagen to take care of that.”
NHTSA complaint #11145112, filed 2018-11, 65,000 miles“I drove home from work and the car was perfectly fine. I pulled into my garage parked and turned the car off. The next morning I got into my car to go to work. I started the vehicle and put it in reverse and the vehicle did not move after I let off the brake. So I shifted the car back into park and as soon as I let off the brake the vehicle violently jerked forward and then the entire car and electrical system shut off.”
NHTSA complaint #11221118, filed 2019-06, 77,342 miles“Car was running fine, but as we drove down the farm to market road the transmission disengaged (permanently) and we coasted to a stop. The car had been repaired under the 2013 recall campaign for the same problem. Dealer wants $6,000 to repair even though it has the same symptoms mentioned in the 2013 campaign.”
NHTSA complaint #10826022, filed 2016-02, 99,980 miles“According to this recall: safety recall 34f6/4v 7-speed dsg auto transmission w/tiptronic (dq-200 direct-shift gearbox) 2013-2014 model year Volkswagen Jetta Hybrid my vehicle is affected, but when I contacted my vw dealership and vw customer care, I was told that there is no recall on my vehicle. This is a very serious recall, but no one at vw will acknowledge there is a problem.”
NHTSA complaint #10556252, filed 2013-12, 300 miles“We own a vw Jetta Hybrid have approx. 70k miles. Vw has advised we need to replace a mechatron unit to the cost of approx. $2000. Have been reading that there are massive issues with this part and that this should be a recall. Please advise.”
NHTSA complaint #10853456, filed 2016-04, 70,000 milesRelated recalls
- 19V866000Dec 6, 2019Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission…Covers: Volkswagen Jetta Hybrid 2013–2015
- 13V568000Nov 14, 2013Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013…Covers: Volkswagen Jetta Hybrid 2013–2014
Related service bulletins
- 11025440Oct 14, 2025Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
- 11025439Oct 9, 2025Diagnosing Manual Transmission Noise
- 11008861Sep 17, 2024Fluid requirements
- 11008851Sep 17, 2024Engine Misfire Diagnostic Aid
- 11008860Sep 11, 2024Manual transmission noise diagnosing
- 10218953Aug 25, 2022Manual transmission noise diagnostic assistance
- 10214473Jun 14, 2022Auto Trans fluid requirements.
- 10188558Mar 3, 2021Transmission Fluid requirements updated to include additional model year applicability.
- 10123177Mar 24, 2017TT to denote replacement of clutch actuator cap from shipping and KO clutch bleeding criteria instructions.
- 10126891Oct 25, 2016Update to include model year 2017 applicability.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 15 | 75% |
| 2013 | 57 | 72% |
Other parts of the 2013 Volkswagen Jetta Hybrid
14 complaintsElectrical system
9 complaintsBrakes
8 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsAir bags
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsHybrid propulsion system
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2013 Volkswagen Jetta Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology