2020 Audi Q7 Problems
Compared with other Audi Q7 years
Typical for this model
64/100 1.4× a typical year · 50 = typical
- Complaint rate is 1.4× that of a typical Audi Q7 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 4 of its 29 complaints were filed by the end of 2022.
- Most reported part: Electrical system (11 complaints, median 42,850 mi).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 42,850miles, 6 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 2.0L 4-cyl AWD · 19 city / 23 hwy
Sources: NHTSA records for the 2020 Audi Q7 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 29 consumer complaints for the 2020 Audi Q7. The part named most often is electrical system, with 11 complaints (38% of the total), followed by engine (7) and brakes (3). 6 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 42,850 miles. Of all complaints, 1 involved a crash, 1 a fire, 2 an injury, according to the filers. NHTSA lists 5 recall campaigns and 1,268 technical service bulletins for this model year. Electrical system complaints overlap with 396 technical service bulletins filed under the same part. Engine complaints overlap with 54 technical service bulletins filed under the same part. Compared with the other 10 Audi Q7 model years that have at least 25 complaints and are old enough to compare, this one scores 64 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system11 38%
- Engine7 24%
- Brakes3 10%
- Other or unknown3 10%
- Engine cooling2 6.9%
- Fuel system2 6.9%
Example complaints
Electrical system: “Two issues: the small portable air pump that came with the car would blow the fuse to the 12v cigarette lighter. After a new fuse is put in, this would happen on about every third or fourth time of using of the pump. I have replaced about 5 fuses already. The second issue is the squeaking of the rear brakes when backing up during cold or hot. However, it does happen more when cold/in the morning. A factory dealership had look at the issue but found nothing.”
NHTSA complaint #11384175, filed 2020-12, 15,700 milesEngine: “I discovered this item while researching another issue. There was a class action law suit against VW/Audi for the Water Pump and coolant leaking into the system. The class action covered the year and model for my Audi (2020 Q7) but my VIN was not included. The class action ended in 2024. On 8/4/25, My water pump went out because of coolant going into system. A $6,000 repair. I brought the issue up with Audi. No response.”
NHTSA complaint #11720200, filed 2026-02Brakes: “The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck, and head. Medical attention was provided. The contact received continued treatment for whiplash, migraine headaches, and chiropractic treatments. A Police report was filed, but the information was unavailable. The failure mileage was approximately 73,000.”
NHTSA complaint #11764109, filed 2026-09, 73,000 milesOther or unknown: “The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). …”
NHTSA complaint #11611838, filed 2024-08Mileage when problems were reported
50% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 6,200 and 70,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Audi Q7. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Q7 · SUV AWD | not rated | — | 5 | 5 | 4 · 15.7% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning not available, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Audi Q7 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Q7 AWD | 2.0L 4-cyl | 8-speed automatic | 19 | 23 | 21 | $3,900 |
| Q7 AWD | 3.0L 6-cyl · hybrid | 8-speed automatic | 17 | 21 | 18 | $4,550 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V900000Dec 19, 2025Back over prevention › Sensing system › CameraCovers: Audi Q7 2020–2026, Q8 2019–2026, A8 2019–2026 +15 more
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to…
- 23V212000Mar 29, 2023Forward collision avoidance › Sensing system › CameraCovers: Audi Q7 2020
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
- 22V516000Jul 20, 2022Fuel system, gasoline › Delivery › Fuel pumpCovers: Audi Q7 2020–2021, Q8 2019–2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- 21V078000Feb 17, 2021Air bags › Air bag/restraint control module › SoftwareCovers: Audi Q7 2020–2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child…
- 20V658000Oct 27, 2020Structure › Body › Roof and pillarsCovers: Audi Q7 2018–2020
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Recall details for the 2020 Audi Q7 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,268 on record; the latest 10 are shown.
- 11038130Sep 25, 2026Other or unknown. This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
- 11038027Sep 25, 2026Other or unknown. This bulletin provides information for reporting safety related information to the manufacturer.
- 11038030Sep 23, 2026Electrical system. This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
- 11038042Sep 22, 2026Steering. This bulletin provides information about vibrations and rotational steering vibrations.
- 11038024Sep 22, 2026Visibility (wipers, defrost, mirrors). This bulletin provides service information regarding exterior glass cleaning.
- 11038056Sep 18, 2026Body and structure. This bulletin provides information about billing for a broken sunroof glass panel.
- 11038032Sep 18, 2026Electrical system. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- 11038040Sep 15, 2026Electrical system. This bulletin provides general information about SOS Emergency Assist.
- 11038029Sep 15, 2026Electrical system. This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
- 11038028Sep 15, 2026Electrical system. This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for driver assistance systems.
Other model years of the Audi Q7
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 17 | — | 2 | 5 | 22 | — | Too new |
| 2023 | 16 | 16,136 | 3 | — | 21 | — | Too new |
| 2022 | 20 | 20,000 | 3 | — | 22 | — | Rising |
| 2021 | 75 | 52,000 | 9 | — | 21 | 100 · More | Rising |
| 2020 | 29 | 42,850 | 5 | — | 21 | 64 · Typical | Rising |
| 2019 | 63 | 12,700 | 4 | 5 | 21 | 100 · More | Rising |
| 2018 | 144 | 15,800 | 3 | 5 | 21 | 100 · More | Rising |
| 2017 | 322 | 33,150 | 7 | — | 22 | 100 · More | Rising |
| 2015 | 46 | 53,500 | 2 | — | 18 | 50 · Typical | Stable |
| 2014 | 46 | 50,150 | 2 | — | 18 | 38 · Typical | Rising |
| 2013 | 44 | 72,000 | 3 | — | 18 | 38 · Typical | Stable |
| 2012 | 29 | 83,000 | 4 | — | 18 | 0 · Fewer | Falling |
| 2011 | 23 | 90,700 | 4 | — | 18 | — | Stable |
| 2010 | 29 | 54,000 | 3 | — | 16 | 42 · Typical | Stable |
| 2009 | 21 | 90,000 | 3 | — | 16 | — | Falling |
| 2008 | 33 | 72,000 | 3 | — | 16 | 34 · Fewer | Falling |
| 2007 | 95 | 77,400 | 3 | — | 16 | Not compared (before 2008) | Falling |
All Audi Q7 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Audi Q7 have?
NHTSA recorded 29 consumer complaints for the 2020 Audi Q7 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Audi Q7 is reported most often?
Electrical system is named most often, in 11 complaints (38% of the total), followed by engine with 7.
Has the 2020 Audi Q7 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2020 Audi Q7 get?
The EPA rates the 2020 Audi Q7 (Q7, 2.0L 4-cyl) at 21 mpg combined, 19 city and 23 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Audi Q7 reported?
Among the 6 complaints that include a mileage, the median is 42,850 miles and the middle half falls between 6,200 and 70,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.