2004 Cadillac SRX Engine Problems
- Complaints
- 15about this part
- Share
- 7%of 216 total for the year
- Median mileage
- 121,362miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the engine of the 2004 Cadillac SRX, 7% of the 216 complaints for this model year. Where a mileage was given, the median is 121,362 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I origanally took car in for bad egine in which potamkin dealer in manhattan replaced with a brand new one. This was in june of 2014 and I had to take it back about 4 to 5 different times for issues with the engine and that cause problems to the transmission. Theres too much problems with this car to even explain in detail and the car has been there over a year in and out.”
NHTSA complaint #10725350, filed 2015-06, 104,000 miles“About a week after I bought my 2004 Cadillac SRX, it started jerking and making a loud clicking or popping sound, later found out that a few sprockets inside the transfer case had broke off and the chain? Was slipping. This was the rear, the carlots mechanic fixed it, then the battery and alternator had to be replaced and the throttle body intake had to be opened and cleaned because it wasnt opening like it is designed to do, and so the exhaust was getting trapped in the exhaust manifold. …”
NHTSA complaint #11359892, filed 2020-09, 72,500 miles“Ac compressor froze when I turned the AC on. This in turn snapped my serpentine belt and my car broke down. Replaced serpentine belt ($150) and AC compressor ($500) was replaced along with condenser ($200).”
NHTSA complaint #10817001, filed 2015-12, 168,000 miles“Driving straight down a two lane road immediately started losing power. The tc light and engine light came on and stayed on. Also, the stability system check came on. Try to reset but tested it according to manual and as backing out of driveway the lights come back on and stay on. Purchased vehicle in april 2017 and one thing after another seems to happen. How do I know recalls have been fixed? When on look up on NHTSA shows there are no unfixed recalls but I believe they've never been fixed. Also, after rainy days if you lift up tailgate water comes pouring out.”
NHTSA complaint #11219076, filed 2019-06, 110,640 miles“When the light turn green I put my foot on the accelerator and my truck start making a loud rattling / thumping noise. Once the 2004 SRX change gears then the vehicle is rolling with no problem. I took my truck to Cadillac and I have paperwork that say I need a bearing hub on the left tire thinking that's what the problem was but that was not the problem. I had the repairs done on both passenger hubs and still the noise is there. I went to several repair shops and some say the transfer case or the chain is slipping. …”
NHTSA complaint #10639958, filed 2014-09, 122,725 milesRelated service bulletins
- 11004761Jun 28, 2024This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or…
- 10242298Aug 10, 2023This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308…
- 10211658May 2, 2022This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
- 10178387Jul 27, 2020This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller…
- 10176326May 21, 2020This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308…
- 10176607May 8, 2020This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank…
- 10167437Oct 14, 2019This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the…
- 10160987May 7, 2019This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the…
- 10160983May 6, 2019This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller…
- 10151821Nov 6, 2018This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours…
Engine: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 4 | 2% |
| 2015 | 9 | 2% |
| 2014 | 5 | 1% |
| 2013 | 17 | 4% |
| 2012 | 15 | 4% |
| 2011 | 25 | 6% |
| 2010 | 52 | 11% |
| 2009 | 4 | 15% |
| 2008 | 5 | 11% |
| 2007 | 6 | 12% |
| 2006 | 13 | 19% |
| 2005 | 16 | 13% |
| 2004 | 15 | 7% |
Other parts of the 2004 Cadillac SRX
43 complaintsElectrical system
36 complaintsTransmission and drivetrain
34 complaintsBrakes
29 complaintsOther or unknown
26 complaintsSteering
25 complaintsEngine cooling
20 complaintsVehicle speed control
17 complaintsVisibility (wipers, defrost, mirrors)
15 complaintsSuspension
12 complaintsBody and structure
11 complaintsExterior lighting
8 complaints
← All problems reported for the 2004 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology