2004 Cadillac SRX Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 15about this part
- Share
- 7%of 216 total for the year
- Median mileage
- 23,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 15 complaints about the visibility of the 2004 Cadillac SRX, 7% of the 216 complaints for this model year. Where a mileage was given, the median is 23,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving at approximately 45 MPH on m-119 in petoskey michigan. I heard a loud, sharp bang, similar to hearing a rifle being fired without ear defenders. Immediately, I pulled to the shoulder to inspect the vehicle and assess damage. The panoramic roof had shattered. There was no sign of impact from external sources. The interior shade was closed. Had it been open the glass from the sunshine roof would have fallen into the passenger compartment. This was an unprovoked failure of a key body component.,.”
NHTSA complaint #10563174, filed 2014-02, 97,500 miles“Center panel of sun/moon roof found to be shattered for no discernible reason on my 2004 Cadillac SRX. Dealer will not address problem as one covered by warranty. Awaiting new glass panel I paid for ($1,050.99) and installation (cost unknown).”
NHTSA complaint #10152943, filed 2006-03, 13,428 miles“My wife was driving north on I-75 about 70mph in her Cadillac 2004 SRX. The sunroof was completley opened and both front passenger windows were closed and both rear passenger windows were open. All of a sudden she felt a pop in her ears and then the rear window sheid shattered. There was no outside trauma to the vehicle. We are worried that this might be a pressure equalization problem and a defect in the vehicle. Pe05-052.pco”
NHTSA complaint #10081314, filed 2004-07, 2,500 miles“While driving at highway speeds and when the back windows are opened there is a severe amount of turbulence. The turbulence is to the point that it actually feels like the ear drums are going to rupture. Dealer suggested to the consumer that he keep the front window cracked when the back windows are down.”
NHTSA complaint #10062905, filed 2004-04, 2,700 miles“Dt: the consumer stated on 8-15-05 while driving to work the sun roof exploded. She said it just cracked and broke apart and fell down on the her. Nothing fell on the car, and nothing hit the car. She was going 55 MPH. The next morning she took vehicle to the dealer. The dealer talked to GM. On 8-29-05 after numerous calls GM said they would fix the car at their expense, and provide the contact with a rental car. She wanted to report this because there may be a defect in the sun roof. Pe05-052.pco the consumer stated the vehicle was finally fixed after 7 weeks. Updated 12/07/05.”
NHTSA complaint #10136791, filed 2005-09, 23,000 milesRelated service bulletins
- 10247780Sep 26, 2023This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General…
- 10230697Dec 15, 2022This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the…
- 10216361Jun 13, 2022This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General…
- 10178385Jul 27, 2020This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 7 | 4% |
| 2015 | 25 | 6% |
| 2014 | 27 | 7% |
| 2013 | 18 | 5% |
| 2012 | 11 | 3% |
| 2011 | 22 | 5% |
| 2010 | 13 | 3% |
| 2009 | 1 | 4% |
| 2008 | 9 | 19% |
| 2007 | 8 | 15% |
| 2006 | 3 | 4% |
| 2005 | 7 | 6% |
| 2004 | 15 | 7% |
Other parts of the 2004 Cadillac SRX
43 complaintsElectrical system
36 complaintsTransmission and drivetrain
34 complaintsBrakes
29 complaintsOther or unknown
26 complaintsSteering
25 complaintsEngine cooling
20 complaintsVehicle speed control
17 complaintsEngine
15 complaintsSuspension
12 complaintsBody and structure
11 complaintsExterior lighting
8 complaints
← All problems reported for the 2004 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology