2004 Cadillac SRX Steering Problems
- Complaints
- 25about this part
- Share
- 12%of 216 total for the year
- Median mileage
- 67,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 25 complaints about the steering of the 2004 Cadillac SRX, 12% of the 216 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 3 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“System stability issues and it jerks my left rear out of wack when driving my 2004 SRX Cadillac I have small infants and I bought this car from dealership a few months ago and I beleive it is a GM recall according to other sites. I don't know what to do it scares me that I'm gonna lose control every time I drive it because its getting worse and I spent all the money I had saved so my wife could have her Cadillac.”
NHTSA complaint #11080000, filed 2018-03, 94,000 miles“On several occasions the stability system has engaged on its own, causing my car to brake on its own and swerve and skid to the right and left, brakes shudder and goes from 70 MPH to 30 in a few seconds... It has happened at different speeds in different climate conditions. The message on screen says stability system engaged, then traction engaged, which I have turned off. I brought my car into a dealer after the first experience and they replaced the stability system sensor, at a cost near $600 to me! …”
NHTSA complaint #10515050, filed 2013-06, 95,000 miles“I was driving my vehicle once again, and the engine reduced power came up on the screen. This happened once on the freeway driving 70 miles per, the vehicle's speed went down all the way to 20 miles per hour, I had to pull over because it lost power then it shut off. This is very dangerous I could have been seriously hurt or another vehicle could hit me across the freeway. This also happened november 3, 2017, as I was rolling out of the driveway the vehicle cut off in motion. Something is wrong with this vehicle losing power without no notification to the driver until it happens. …”
NHTSA complaint #11044962, filed 2017-11, 20 miles“My wife was driving her 2004 SRX with only 70000 miles. She was traveling at 65 MPH when the brakes suddenly started activating and the car swerved to the side almost causing an accident. The error message displayed was service stability on the console. After she told what had happened , I went on the internet and found that too many owners of 2004 SRX experienced the same problem. The dealer ended up replacing the sensor on the steering column. From reading and experiencing this problem I wonder how long will it be before someone gets seriously hurt. …”
NHTSA complaint #10499823, filed 2013-02, 70,000 miles“I have a 2004 Cadillac SRX v8 with a stability system error recurring. This happens at least one time every time I drive the car. When the stability system error comes on the car skids a bit, sometimes pulling left or right, or if it comes on when I am breaking, its grinds with the braking and seems to skip a bit. The Cadillac dealer says they haven't seen this problems but I have read a least 100 reviews on different websites from customers experiencing the same problems. Some of them have even been jerked off of the road when the warning comes on.”
NHTSA complaint #10327096, filed 2010-04, 68,468 milesRelated recalls
- 04V273000Jun 9, 2004On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material…Covers: Cadillac SRX 2004, CTS 2004, XLR 2004 +1 more
Related service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10113436Feb 20, 2017This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 2% |
| 2015 | 7 | 2% |
| 2014 | 5 | 1% |
| 2013 | 8 | 2% |
| 2012 | 18 | 4% |
| 2011 | 13 | 3% |
| 2010 | 17 | 4% |
| 2009 | 2 | 7% |
| 2008 | 2 | 4% |
| 2007 | 3 | 6% |
| 2006 | 9 | 13% |
| 2005 | 17 | 14% |
| 2004 | 25 | 12% |
Other parts of the 2004 Cadillac SRX
43 complaintsElectrical system
36 complaintsTransmission and drivetrain
34 complaintsBrakes
29 complaintsOther or unknown
26 complaintsEngine cooling
20 complaintsVehicle speed control
17 complaintsEngine
15 complaintsVisibility (wipers, defrost, mirrors)
15 complaintsSuspension
12 complaintsBody and structure
11 complaintsExterior lighting
8 complaints
← All problems reported for the 2004 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology