2013 Cadillac SRX Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 18about this part
- Share
- 5%of 393 total for the year
- Median mileage
- 49,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 18 complaints about the visibility of the 2013 Cadillac SRX, 5% of the 393 complaints for this model year. Where a mileage was given, the median is 49,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We notice our highlights was very dim for months I called the Cadillac dealership in fort walton beach florida and spoke to someone in their service department, that service person claimed he knew nothing about a recall on the headlights then when I told him there is a class actions lawsuit on the headlights problem he put me on hold then when he got back on the line he knew about the problem and told me to bring in my Cadillac and they would work out something march 7, 2019 we took our Cadillac to Cadillac dealership in fort walton beach we spoke with nick in their service department he…”
NHTSA complaint #11185810, filed 2019-03, 50,000 miles“It was a very pleasant friday, october 4, 2013 at approximately 4pm. My sister and I were headed to petersburg, va from charlotte, nc. With only 50 miles to go on 85n we both heard what sounded like an extremely loud and close gun shot. I was driving and she was sleeping. It woke her up and scarred both of us to death. Not knowing what just happened she started looking around. The next thing we heard was glass breaking and falling on to the sunroof liner of the car. Luckily we were only a mile from a rest area. …”
NHTSA complaint #10547258, filed 2013-10, 26 miles“Headlamps (low beam only) are too dim when driving at night. In areas where the roads are not well lit driving with low beams on is extremely dangerous. We have avoided driving at night or with high beams on (which becomes dangerous for other drivers). We reported the problem directly to Cadillac via a phone call and was told to see a dealership. The dealership (massey Cadillac of north orlando) informed us this was a common problem with the headlamps projector but there is no recall on it. The headlamps cannot be fixed, only replaced. Replacing the headlamps would cost just over $1,000.00. …”
NHTSA complaint #11003113, filed 2017-07, 39,000 miles“Front lights are not strongly lit at times. Especially when it is extremely dark out side. When it is not so dark outside the lights work perfect. In extreme dark nights must use the high beams to be able to see the roads”
NHTSA complaint #11173537, filed 2019-02, 48,000 miles“Cue system froze up, no response from touch screen, vss system warning light on, seat heaters do not work. Thus no ability to control heater or defrost system and owners manual indicated that if the vss light is lit the vss system is not operational. It is not possible to operate a vehicle in michigan in the winter with out control of the defroster and since the vss system is tied in to the brakes I am not confident the antilock brake system will function. Vehicle purchased 6-29-13 and has approx 37,000 miles. …”
NHTSA complaint #10930175, filed 2016-12, 37,000 milesRelated service bulletins
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11006511Jul 31, 2024This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 10247780Sep 26, 2023This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 7 | 4% |
| 2015 | 25 | 6% |
| 2014 | 27 | 7% |
| 2013 | 18 | 5% |
| 2012 | 11 | 3% |
| 2011 | 22 | 5% |
| 2010 | 13 | 3% |
| 2009 | 1 | 4% |
| 2008 | 9 | 19% |
| 2007 | 8 | 15% |
| 2006 | 3 | 4% |
| 2005 | 7 | 6% |
| 2004 | 15 | 7% |
Other parts of the 2013 Cadillac SRX
217 complaintsElectrical system
52 complaintsOther or unknown
37 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaintsSteering
8 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology