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SeatsPart report

2013 Cadillac SRX Seats Problems

Complaints
9about this part
Share
2%of 393 total for the year
Median mileage
57,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the seats of the 2013 Cadillac SRX, 2% of the 393 complaints for this model year. Where a mileage was given, the median is 57,500 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The heated seat caught on fire and burned a hole through the leather seat and had to put water on it to get it out. It was on the lower right side of the back while I was sitting in it in a parking lot and lucky I was not driving or it may have caused an accident as it was burning a hole through my coat as well.”

NHTSA complaint #11155892, filed 2018-12, 66,000 miles

“I was in the parking lot of a public gym at approximately 6:00am, tuesday, november 20th, 2018. I started my car and turned on my seat warmer as I was leaving the gym. Within 30-45 seconds, I felt a hot spot burning my lower back area. I immediately turned off the seat warmer, and I started to smell burnt rubber. The burned area of about the size of a dime was burned into the lower portion of the driver's seat. This caused two cigarette sized holes to burn into my jacket that I was wearing as well. …”

NHTSA complaint #11190604, filed 2019-03, 74,000 miles

“The seat warmer in my vehicle malfunctioned and caused a fire in my driver's seat. I was not driving my vehicle at the time. I used the auto start feature to turn on the car so I could clear the snow from my car. When I got in my vehicle, I sat down and could smell something burning. It took me a minute to realize that it was my seat that was on fire.I was able to put the fire out by patting the flames with my gloved hands before the fire got out of control. I notified my local Cadillac dealership as well as the general motors corporate office about this issue. …”

NHTSA complaint #11072323, filed 2018-02, 55,000 miles

“Head on collision at 40 MPH on a city street. Air bags did not deploy and seat moved forward. Resulting in er visit and head laceration and loss of consciousness.”

NHTSA complaint #11352287, filed 2020-08, 60,000 miles

“VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a FIRE TO ITNITE WHILE I WAS DRIVING THE VEHICLE! Fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. SO SCARY! SO DISAPOINTED! …”

NHTSA complaint #11445100, filed 2021-12

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201611%
201561%
201451%
201392%
201241%
201131%
201051%
200914%
200712%
200611%
200511%
200410%

Other parts of the 2013 Cadillac SRX

Exterior lighting
217 complaintsElectrical system
52 complaintsOther or unknown
37 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsBody and structure
9 complaintsSteering
8 complaints

← All problems reported for the 2013 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology