2013 Cadillac SRX Transmission and drivetrain Problems
- Complaints
- 31about this part
- Share
- 8%of 393 total for the year
- Median mileage
- 51,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 31 complaints about the transmission and drivetrain of the 2013 Cadillac SRX, 8% of the 393 complaints for this model year. Where a mileage was given, the median is 51,000 miles. 5 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I bought the car in november of 2016 and drove it off the lot I've had nothing but problems. Two vehicles have almost hit me due to the lag in accerlation. I've spoken with my dealership several of times about this issue and they do not resolve the problem. There has been a recall on my SUV and I was told it was fixed but I can't find any supporting documents stating it was fixed properly. I currently go through 13 miles per gallon which is not normal.”
NHTSA complaint #11034201, filed 2017-10, 80,000 miles“When entering the street from my driveway, the transmission failed to engage for four to five seconds. This has happened several times. When I took the vehicle in to galles & davis in albuquerque, they said the problem was due to an electronic acceleration system and that nothing culd be done.”
NHTSA complaint #10548146, filed 2013-10, 1,477 miles“Transmission shifts very erratically when accelerating. Vehicle was recalled this year for this problem but the fix failed to solve the problem. The dealer is telling me that this is normal for an electronic transmission. This is insulting as my last vehicles had this and did not shift like the SRX. I am concerned that a major failure lies ahead that could strand my family or cause an accident and obviously cost thousands to repair or replace.”
NHTSA complaint #10638901, filed 2014-09, 1,000 miles“The transmission locked up when going up a hill in the adirondack mountains. The car would not accelerate nor would it shift and we had to immediately pull off the road. It lurched as if trying to shift was unable to do so. If we had been in the passing lane on an interstate when it happened it could have been very serious since we lost control of our speed. The car would not go into reverse or in neutral after it stopped. We were towed to a dealer the the entire transmission had to be replaced. …”
NHTSA complaint #10782252, filed 2015-10, 40,000 miles“I purchased a 2013 SRX used in january of 2017 and on several occasions today being the latest, after coming to a complete stop at 4-way intersections, when I try to press the gas pedal and move into the intersection the car coasts without power and leaves me stranded for a few seconds. With the gas pedal pressed all the way to the floor the vehicle all of a sudden bolts forward causing the vehicle peel out . Being stranded in the intersection is scary and I am afraid I will be hit. This is a safety concern, but it does not happen on a consistent basis for the dealership to locate the problem. …”
NHTSA complaint #11022534, filed 2017-09, 51,000 milesRelated recalls
- 14V212000Apr 25, 2014General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L…Covers: Cadillac SRX 2013
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 11005311Jul 9, 2024This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11001321May 16, 2024This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 5 | 3% |
| 2015 | 18 | 4% |
| 2014 | 21 | 5% |
| 2013 | 31 | 8% |
| 2012 | 11 | 3% |
| 2011 | 36 | 8% |
| 2010 | 46 | 10% |
| 2009 | 4 | 15% |
| 2008 | 11 | 23% |
| 2007 | 12 | 23% |
| 2006 | 13 | 19% |
| 2005 | 7 | 6% |
| 2004 | 34 | 16% |
Other parts of the 2013 Cadillac SRX
217 complaintsElectrical system
52 complaintsOther or unknown
37 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaintsSteering
8 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology