2010 Cadillac SRX Transmission and drivetrain Problems
- Complaints
- 46about this part
- Share
- 10%of 474 total for the year
- Median mileage
- 65,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 46 complaints about the transmission and drivetrain of the 2010 Cadillac SRX, 10% of the 474 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just bought this vehicle two days ago and now realized it loses power while driving (in-motion) and then jumps as if it wants to cut off. At the time, I was driving on a city street and as I tried to accelerate, the problem occurred. This is very dangerous and scary because it can cause a crash or cause other cars to rear-end it. Also, it says airbag needs servicing.”
NHTSA complaint #11255864, filed 2019-09, 136,300 miles“Continue to drive after stopping the car, transmission will shift from first gear into second gear and stuck there, then the gear will shift normally only after u bring the car to a total stop and drive again. Happened to me several times after I stopped the car at a traffic light before I was trying to get on the highway”
NHTSA complaint #11122356, filed 2018-08, 97,000 miles“Rakata recall. I was driving on interstate. Car shifted down and would not shift to higher gear for speed traveling causing 8000 RPM that resulted in engine blow. Smoke everywhere. Car was towed. I need a new engine due to transmission shifting down plus whatever happened with transmission”
NHTSA complaint #11096718, filed 2018-05, 88,000 miles“On 2 occasions this month my 2010 SRX went from going approx 65 MPH to around 20 MPH max on major freeways. I worked my way to the shoulder, called onstar, they prompted me to turn the engine off and restart. Both times I was able to drive again. I took the car to the Cadillac dealer and they replaced the throttle body assembly at $784. This was so scary losing power on the freeway like this, there should be a recall for this issue.”
NHTSA complaint #10679039, filed 2015-01, 87,000 miles“Scratching noise from front tires. I have complained several times. At first service department claimed not to hear it, now they acknowledge the noise but state it is something I have to live with . Other customers have complained but there is not a fix, so until the problem can be identified and a fix established I just have to put up with the noise.”
NHTSA complaint #10372716, filed 2010-12, 20,000 milesRelated recalls
- 11V595000Dec 20, 2011General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to…Covers: Cadillac SRX 2010–2011
Related service bulletins
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 11005311Jul 9, 2024This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11001321May 16, 2024This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10250347Feb 2, 2024This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and…
- 10249579Jan 12, 2024This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10246488Nov 30, 2023This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 5 | 3% |
| 2015 | 18 | 4% |
| 2014 | 21 | 5% |
| 2013 | 31 | 8% |
| 2012 | 11 | 3% |
| 2011 | 36 | 8% |
| 2010 | 46 | 10% |
| 2009 | 4 | 15% |
| 2008 | 11 | 23% |
| 2007 | 12 | 23% |
| 2006 | 13 | 19% |
| 2005 | 7 | 6% |
| 2004 | 34 | 16% |
Other parts of the 2010 Cadillac SRX
225 complaintsElectrical system
69 complaintsEngine
52 complaintsSuspension
47 complaintsOther or unknown
29 complaintsBrakes
24 complaintsBody and structure
24 complaintsSteering
17 complaintsAir bags
15 complaintsElectronic stability control
15 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
9 complaints
← All problems reported for the 2010 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology