2010 Cadillac SRX Body and structure Problems
- Complaints
- 24about this part
- Share
- 5%of 474 total for the year
- Median mileage
- 47,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 24 complaints about the body and structure of the 2010 Cadillac SRX, 5% of the 474 complaints for this model year. Where a mileage was given, the median is 47,000 miles. 4 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rear power door (liftgate) reverses when opening and shuts by itself. This happens about 75% of the time I open the door. It usually reverses when 1/4 to 3/4 open, then shuts completely. Re-opening the door normally succeeds without a problem. I was hit on the head last year by this. The local Cadillac dealer is unable to fix this and they say detroit has no answer.”
NHTSA complaint #10449277, filed 2012-02, 40,000 miles“I was in a minor collision. Ran into the back of someone. My airbags didn't deploy and my engine immediately caught on fire and in a few minutes my whole care was on fire and destroyed. There was no known reason how or why the fire started.”
NHTSA complaint #10927215, filed 2016-11, 40,000 miles“Rear hatch automatically opens when I'm driving, when my vehicle is parked and locked, and also when my vehicle is on but idling either in a car wash, stop light, or stopped in traffic. This occurs randomly and sometimes the hatch will not shut until I turn off the car.”
NHTSA complaint #10637594, filed 2014-09, 42,000 miles“Water drain from moon roof separated and water fluid ed the vehicle short in out many components. Took in for service had to pay $1900. This should have been covered I feel that this repair should have been completed at no cost to me. Being that there were at least five other vehicles in the same dealer repair shop at the same time. Spoke to the technician repairing the car before mine and was told he knew actually what the problem was. …”
NHTSA complaint #10583635, filed 2014-04, 70,000 miles“I was t-boned on the right side of the car. I was traveling about 10-15 MPH. The vehicle that hit me was traveling about 10-15 MPH. Upon impact my auto. A Cadillac SRX SUV flipped over on its left side. It appeared as though my car did not slide sideways at all from the impact but just flipped over on the left side.”
NHTSA complaint #10311237, filed 2010-02, 250 milesRelated service bulletins
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 2% |
| 2015 | 7 | 2% |
| 2014 | 5 | 1% |
| 2013 | 9 | 2% |
| 2012 | 19 | 5% |
| 2011 | 26 | 6% |
| 2010 | 24 | 5% |
| 2009 | 1 | 4% |
| 2008 | 6 | 13% |
| 2007 | 5 | 10% |
| 2006 | 2 | 3% |
| 2005 | 4 | 3% |
| 2004 | 11 | 5% |
Other parts of the 2010 Cadillac SRX
225 complaintsElectrical system
69 complaintsEngine
52 complaintsSuspension
47 complaintsTransmission and drivetrain
46 complaintsOther or unknown
29 complaintsBrakes
24 complaintsSteering
17 complaintsAir bags
15 complaintsElectronic stability control
15 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
9 complaints
← All problems reported for the 2010 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology