2016 Cadillac SRX Body and structure Problems
- Complaints
- 3about this part
- Share
- 2%of 169 total for the year
- Median mileage
- 40,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2016 Cadillac SRX, 2% of the 169 complaints for this model year. Where a mileage was given, the median is 40,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I asked the dealer if the vehicle we were contemplating buying had any accidents.dealer showed me a carfax that did not reflect any accidents and stated as such. Upon going in to trade my vehicle this weekend I was made aware the vehicle has been in three accidents with structural damage and the vehicle is significantly less than paid. I specifically asked the dealer for the carfax. The structural damage accident happened less than 30 days before selling to me and had not been reflected on the carfax yet the dealer knew. …”
NHTSA complaint #11349856, filed 2020-08, 60,000 miles“Vehicle Body Exterior Paint Coating Peeling I am reporting widespread paint delamination/clear coat failure on my 2016 Cadillac SRX. The paint began peeling and flaking across multiple panels including the hood, roof, and additional body panels. The vehicle has been well maintained and has never been in an accident. A Cadillac dealership inspected the vehicle in February 2026, photographed the damage, and confirmed paint delamination affecting multiple panels. A case was opened with Cadillac/General Motors Customer Assistance and escalated to the Executive Office. …”
NHTSA complaint #11737967, filed 2026-05“The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, she could not see out of the rear window. Upon inspection, the contact discovered that condensation had accumulated on the inside of the rear window. The contact also discovered that he was unable to open the rear hatch from the outside and had to use a screwdriver to open the hatch. Once opened, he discovered that the spare tire and rear side compartments were all filled with water. The rear hatch module was also submerged in water which led to the hatch failure. …”
NHTSA complaint #11492720, filed 2022-11, 21,000 milesRelated service bulletins
- 11015382Feb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 2% |
| 2015 | 7 | 2% |
| 2014 | 5 | 1% |
| 2013 | 9 | 2% |
| 2012 | 19 | 5% |
| 2011 | 26 | 6% |
| 2010 | 24 | 5% |
| 2009 | 1 | 4% |
| 2008 | 6 | 13% |
| 2007 | 5 | 10% |
| 2006 | 2 | 3% |
| 2005 | 4 | 3% |
| 2004 | 11 | 5% |
Other parts of the 2016 Cadillac SRX
98 complaintsOther or unknown
23 complaintsSuspension
16 complaintsElectrical system
15 complaintsAir bags
8 complaintsBrakes
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsTransmission and drivetrain
5 complaintsEngine
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsSteering
3 complaints
← All problems reported for the 2016 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology