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Electrical systemPart report

2016 Cadillac SRX Electrical system Problems

Complaints
15about this part
Share
9%of 169 total for the year
Median mileage
36,797miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 15 complaints about the electrical system of the 2016 Cadillac SRX, 9% of the 169 complaints for this model year. Where a mileage was given, the median is 36,797 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Digital and analog speedometers are not synchronized, variation of 3+ MPH. Gm states variation is not adjustable, is within specifications, but will not state which reading is accurate. This is a safety issue, since the driver cannot accurately tell if the vehicle is traveling a higher speed than shown on the speedometer.”

NHTSA complaint #10939880, filed 2017-01, 38,594 miles

“I was driving the vehicle and the computer screen would randomly move around, GPS was no longer working and it was not responding to touch. Then a few months later I noticed a crack in the left corner! What the heck it then spread, on occasion I heard a 'ping' and it sounded as if it was cracking. Well it was, it got worse and continued to crack like a spider web.”

NHTSA complaint #11407310, filed 2021-04

“The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive”

NHTSA complaint #11528422, filed 2023-06

“My lift gate has stopped working. I cannot open the back of my car in any way! I am handicapped and the power lift gate is very important to me because I have to store my walker in the car when I drive. Now since I can’t open the back of the car it is very difficult to get anywhere for me. When I looked up the issue, it seems Cadillac has a problem with this model (SRX) from 2010-2016. The issue develops because rain runs down the Sun roof straight into the place that the lift gate parts are in- and the parts corrode. …”

NHTSA complaint #11452995, filed 2022-02

“Approximately 6 months ago, I noticed a small stress fracture appear in the bottom left corner of the central digital dashboard of my vehicle. The dashboard projects safety, entertainment and automobile operating status (e.g. Deflated tires, onstar alerts, etc.). As the fracture grew it revealed a spider web of fractures distorting the dashboard and affecting the system's operation. The system would sudden begin flashing different icons, swiping from side to side which is very distracting. …”

NHTSA complaint #11132253, filed 2018-09

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2016159%
20154510%
20143910%
20135213%
2012328%
2011409%
20106915%
200914%
2008715%
2007713%
20061116%
20052218%
20043617%

Other parts of the 2016 Cadillac SRX

Exterior lighting
98 complaints
Other or unknown
23 complaints
Suspension
16 complaints
Air bags
8 complaints
Brakes
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Transmission and drivetrain
5 complaints
Engine
4 complaints
Electronic stability control
3 complaints
Seat belts
3 complaints
Steering
3 complaints
Body and structure
3 complaints

← All problems reported for the 2016 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology