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Exterior lightingPart report

2016 Cadillac SRX Exterior lighting Problems

Complaints
98about this part
Share
58%of 169 total for the year
Median mileage
61,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 98 complaints about the exterior lighting of the 2016 Cadillac SRX, 58% of the 169 complaints for this model year. Where a mileage was given, the median is 61,500 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There has been a gradual dimming of the low beam headlights on this vehicle since I purchased it. The headlights are so dim that at times they are of no value. This has created a serious situation, especially at night in the rain. It creates critical periods when I must use the bright lights in traffic just to see the roadway. This appears to be a contiuing issue with this model as I have read about similar defects and possible remeidies.”

NHTSA complaint #11375811, filed 2020-11, 71,500 miles

“The headlights are dim at night and almost translucent during the day. I understand that there is no recall at this time but the headlights are a safety issue. Not only it is a safety issue is a costly one at that which the owner has to foot the bill which is bad business and deceiving the Cadillac owners. This should be looked into because apperantly I am not the only one having this issue and GM should make good on this defect and show proper customer service to all owners.”

NHTSA complaint #11323281, filed 2020-05, 28,000 miles

“There has been a gradual decrease in the brightness of the low beams on this vehicle. My wife is the primary driver of it and doesn't drive it too much at night, but I was driving it recently and noticed how poor the lighting is at night, in particular on wet roads. It is to the point that visibility is not that far in front. If a person or animal was on the road, it probably wouldn't be seen until the vehicle is almost upon it. High beams are not a problem. There is no particular moment that this has happened - it's been over time. …”

NHTSA complaint #11387533, filed 2021-01, 98,000 miles

“The low beam (dim lights) are horrible. I almost hit a man walking on the side of the road last night. You cannot see 30' in front of the vehicle when lights are on dim. You have to drive with the high beams on. The high beam works great, but vehicles coming at you are getting blinded by your high beams. You switch to low beam, then you cannot see! I have seen all the complaints on the internet. I cannot believe this issue hasn't been recalled. Shame on the government for not fixing this safety issue.”

NHTSA complaint #11161504, filed 2018-12, 30,000 miles

“Low beam headlights are dim and per dealership need to be replaced. This is a known issue with Cadillac. There was a class action lawsuit fir this issue. The cue touch system button's on the center are not responding/locked. I am not able to use GPS, change the time or any of the settings on the menu. This is also a well known issue and has had a class action lawsuit. The dealership advised me that the rail control assembly and the both fromt headlamps need to be replaced. The total cost of repairs is $3,126.95. Both is these are safety concerns. …”

NHTSA complaint #11372809, filed 2020-11, 49,000 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
20169858%
201530268%
201426668%
201321755%
201223356%
201119844%
201022547%
200824%
200724%
2006710%
200543%
200484%

Other parts of the 2016 Cadillac SRX

Other or unknown
23 complaints
Suspension
16 complaints
Electrical system
15 complaints
Air bags
8 complaints
Brakes
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Transmission and drivetrain
5 complaints
Engine
4 complaints
Electronic stability control
3 complaints
Seat belts
3 complaints
Steering
3 complaints
Body and structure
3 complaints

← All problems reported for the 2016 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology