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Exterior lightingPart report

2014 Cadillac SRX Exterior lighting Problems

Complaints
266about this part
Share
68%of 390 total for the year
Median mileage
58,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 266 complaints about the exterior lighting of the 2014 Cadillac SRX, 68% of the 390 complaints for this model year. Where a mileage was given, the median is 58,500 miles. 8 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Like so many others my exterior headlights are so dim I feel it a danger to drive ar night or just dark places. I am reporting this to my state and if the manufacturer does not pay to fix this problem I am with the group who wants a class action suit. I warn every one I know not to purchase a Cadillac because they don't stand behind their product.”

NHTSA complaint #11325856, filed 2020-05, 30,000 miles

“Headlamps have condensation build up and the low beams do not provide enough light to drive. Last night I almost had an accident trying to go somewhere and had to take corrective measures to keep from driving into a ditch that I could not see. This is incredibly dangerous and we almost wrecked because the low beams give off almost no light to the roadway.”

NHTSA complaint #11289676, filed 2019-12, 103,000 miles

“The low beam headlights are so dim that I cannot see without high beams on. I almost crashed on a winding road when switching to low beams because of on coming traffic. I bought new bulbs and still no good. Did not drive at night for 6 months before purchasing fog lights to assist low beams. Gm should have a recall before someone else looses their life like the reported law suite in florida.”

NHTSA complaint #11399800, filed 2021-03, 62,000 miles

“The low beams are horrible. At around 60,000 miles the low beams started to fade down. Can't see at night unless my high beams are on. Dealership wants 1800$ to fix. I tried replacing bulbs looked like it would work at least temporarily until they both blew out completely within 10 min of driving. Cadillac should fix this immediately this is a danger to everyone on the road.”

NHTSA complaint #11308415, filed 2020-02, 60,000 miles

“3 years ago I complained to holman Cadillac about moisture in head light assembly which cause dim lighting on driver's side head light setting off error messages and the lens started to crack and to help resolve the issue, I tape the lens. Gm refused repair under bumper to bumper warranty and the dealership told me I would have to pay $1,600.00 for the replacement.”

NHTSA complaint #11185848, filed 2019-03, 32,000 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
20169858%
201530268%
201426668%
201321755%
201223356%
201119844%
201022547%
200824%
200724%
2006710%
200543%
200484%

Other parts of the 2014 Cadillac SRX

Electrical system
39 complaints
Other or unknown
29 complaints
Visibility (wipers, defrost, mirrors)
27 complaints
Transmission and drivetrain
21 complaints
Suspension
19 complaints
Brakes
12 complaints
Vehicle speed control
7 complaints
Engine
5 complaints
Seats
5 complaints
Steering
5 complaints
Body and structure
5 complaints
Air bags
4 complaints

← All problems reported for the 2014 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology