2014 Cadillac SRX Exterior lighting Problems
- Complaints
- 266about this part
- Share
- 68%of 390 total for the year
- Median mileage
- 58,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 266 complaints about the exterior lighting of the 2014 Cadillac SRX, 68% of the 390 complaints for this model year. Where a mileage was given, the median is 58,500 miles. 8 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Like so many others my exterior headlights are so dim I feel it a danger to drive ar night or just dark places. I am reporting this to my state and if the manufacturer does not pay to fix this problem I am with the group who wants a class action suit. I warn every one I know not to purchase a Cadillac because they don't stand behind their product.”
NHTSA complaint #11325856, filed 2020-05, 30,000 miles“Headlamps have condensation build up and the low beams do not provide enough light to drive. Last night I almost had an accident trying to go somewhere and had to take corrective measures to keep from driving into a ditch that I could not see. This is incredibly dangerous and we almost wrecked because the low beams give off almost no light to the roadway.”
NHTSA complaint #11289676, filed 2019-12, 103,000 miles“The low beam headlights are so dim that I cannot see without high beams on. I almost crashed on a winding road when switching to low beams because of on coming traffic. I bought new bulbs and still no good. Did not drive at night for 6 months before purchasing fog lights to assist low beams. Gm should have a recall before someone else looses their life like the reported law suite in florida.”
NHTSA complaint #11399800, filed 2021-03, 62,000 miles“The low beams are horrible. At around 60,000 miles the low beams started to fade down. Can't see at night unless my high beams are on. Dealership wants 1800$ to fix. I tried replacing bulbs looked like it would work at least temporarily until they both blew out completely within 10 min of driving. Cadillac should fix this immediately this is a danger to everyone on the road.”
NHTSA complaint #11308415, filed 2020-02, 60,000 miles“3 years ago I complained to holman Cadillac about moisture in head light assembly which cause dim lighting on driver's side head light setting off error messages and the lens started to crack and to help resolve the issue, I tape the lens. Gm refused repair under bumper to bumper warranty and the dealership told me I would have to pay $1,600.00 for the replacement.”
NHTSA complaint #11185848, filed 2019-03, 32,000 milesRelated service bulletins
- 10249011Jan 12, 2024This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10246003Oct 16, 2023This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will…
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 98 | 58% |
| 2015 | 302 | 68% |
| 2014 | 266 | 68% |
| 2013 | 217 | 55% |
| 2012 | 233 | 56% |
| 2011 | 198 | 44% |
| 2010 | 225 | 47% |
| 2008 | 2 | 4% |
| 2007 | 2 | 4% |
| 2006 | 7 | 10% |
| 2005 | 4 | 3% |
| 2004 | 8 | 4% |
Other parts of the 2014 Cadillac SRX
39 complaintsOther or unknown
29 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsTransmission and drivetrain
21 complaintsSuspension
19 complaintsBrakes
12 complaintsVehicle speed control
7 complaintsEngine
5 complaintsSeats
5 complaintsSteering
5 complaintsBody and structure
5 complaintsAir bags
4 complaints
← All problems reported for the 2014 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology