2014 Cadillac SRX Suspension Problems
- Complaints
- 19about this part
- Share
- 5%of 390 total for the year
- Median mileage
- 73,360miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 19 complaints about the suspension of the 2014 Cadillac SRX, 5% of the 390 complaints for this model year. Where a mileage was given, the median is 73,360 miles. 4 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I had felt swaying in my rear for about 1 month before it actually broke. I was going down i40 headed to the beach and I heard a pop and all of a sudden my steering wheel was at a right hand turn position going straight. (dog tracking) I have had it temporarily fixed until I know for sure that it should be a recall.”
NHTSA complaint #11278653, filed 2019-11, 108,000 miles“Was driving down the highway going speed limit of 70 to 75 when my car suddenly lost all control as if I was on a sheet of ice and I traveled uncontrollably across the entire highway lanes into the center median almost into oncoming traffic on the other side before coming to a stop”
NHTSA complaint #11397142, filed 2021-02, 83,000 miles“There is an existing recall filed on 9/19/2014 for the 2014 Cadillac SRX for a possible loose rear suspension toe adjuster link which can cause loss of vehicle control and increase the risk of a crash. The NHTSA campaign number is 14v571000. On 5/21/19, I first noticed that when driving down the highway, my car would pull to the left quite a bit, almost as if it was being hit with a high wind gust. This happened two additional times driving down the highway the following two days. …”
NHTSA complaint #11210601, filed 2019-05, 73,360 miles“On may 12, 2018, we were driving west on maryland interstate 68 through the mountains. We were driving downward on one of the many mountains and I noticed a wobble coming from the front passenger wheel. I began to worry and slowed down from 70 MPH to 50 MPH. As I approached the bottom of the mountain there was a curve to the left. All of the sudden we lost control like we were on ice. We turned 360 degrees and slammed into the right berm guard rail and then proceeded to travel back across the two land highway and hit the left median guardrail and came to a stop. …”
NHTSA complaint #11093733, filed 2018-05, 60,000 miles“Car veered to the right into the guardrail then loss of control of steering, car spun around twice and landed in opposite guardrail facing traffic with left rear tire facing away from the car. We were driving at the time on a highway.”
NHTSA complaint #11388327, filed 2021-01, 43,000 milesRelated recalls
- 21V473000Jun 24, 2021DO NOT DRIVEGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been…Covers: Cadillac SRX 2010–2016, Saab 9-4X 2011–2012
- 14V571000Sep 19, 2014General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab…Covers: Cadillac SRX 2010–2015, Saab 9-4X 2011–2012
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 9% |
| 2015 | 29 | 7% |
| 2014 | 19 | 5% |
| 2013 | 16 | 4% |
| 2012 | 42 | 10% |
| 2011 | 63 | 14% |
| 2010 | 47 | 10% |
| 2009 | 1 | 4% |
| 2006 | 3 | 4% |
| 2005 | 12 | 10% |
| 2004 | 12 | 6% |
Other parts of the 2014 Cadillac SRX
266 complaintsElectrical system
39 complaintsOther or unknown
29 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsTransmission and drivetrain
21 complaintsBrakes
12 complaintsVehicle speed control
7 complaintsEngine
5 complaintsSeats
5 complaintsSteering
5 complaintsBody and structure
5 complaintsAir bags
4 complaints
← All problems reported for the 2014 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology