2013 Cadillac SRX Suspension Problems
- Complaints
- 16about this part
- Share
- 4%of 393 total for the year
- Median mileage
- 85,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the suspension of the 2013 Cadillac SRX, 4% of the 393 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our Cadillac SRX suddenly veered off the road when driving 55mph on a straight level road. The vehicle left the road hitting a tree and only the driver's airbag deployed even though it was an offset frontal collision. The car had all recalled items already fixed by GM dealers before the crash occurred. The vehicle was a total loss.”
NHTSA complaint #10705291, filed 2015-04, 30,007 miles“Loss of vehicle control due to toe-link adjustment failure. For months before the loss of control incident, the rear of the 2013 Cadillac SRX would wobble slightly at highway speeds (50+ MPH). The service department of the Cadillac dealer did a visual inspection but saw no obvious problems and speculated the car was following the road ruts of worn pavement. On a high speed divided highway at 60 MPH, the vehicle exited a bridge section for regular pavement and the steering wheel cocked about five degrees to the left but the wheels remained pointed straight. …”
NHTSA complaint #11374309, filed 2020-11, 108,039 miles“Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.”
NHTSA complaint #11745817, filed 2026-06“The contact owns a 2013 Cadillac SRX. The contact stated while driving 50 mph, the rear end of the vehicle started swerving uncontrollably. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle needed an alignment. The contact stated that the vehicle was repaired however, the failure persisted. The dealer was made aware of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. …”
NHTSA complaint #11427448, filed 2021-08, 85,000 miles“The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and the vehicle was taken to the dealer to be serviced. The contact stated that before she received the recall notice for repair her vehicle was driving perfectly fine, but after picking up her vehicle from the dealer the vehicle was not driving properly. The contact stated that while pulling out the parking lot she felt her vehicle swaying to the left and right intermittently. The contact stated the faster she drove the worst the vehicle swayed. …”
NHTSA complaint #11443089, filed 2021-12, 95,000 milesRelated recalls
- 21V473000Jun 24, 2021DO NOT DRIVEGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been…Covers: Cadillac SRX 2010–2016, Saab 9-4X 2011–2012
- 14V571000Sep 19, 2014General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab…Covers: Cadillac SRX 2010–2015, Saab 9-4X 2011–2012
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 9% |
| 2015 | 29 | 7% |
| 2014 | 19 | 5% |
| 2013 | 16 | 4% |
| 2012 | 42 | 10% |
| 2011 | 63 | 14% |
| 2010 | 47 | 10% |
| 2009 | 1 | 4% |
| 2006 | 3 | 4% |
| 2005 | 12 | 10% |
| 2004 | 12 | 6% |
Other parts of the 2013 Cadillac SRX
217 complaintsElectrical system
52 complaintsOther or unknown
37 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaintsSteering
8 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology