2013 Cadillac SRX Electrical system Problems
- Complaints
- 52about this part
- Share
- 13%of 393 total for the year
- Median mileage
- 55,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 52 complaints about the electrical system of the 2013 Cadillac SRX, 13% of the 393 complaints for this model year. Where a mileage was given, the median is 55,000 miles. 1 of these say a crash was involved and 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After searching and calling around I am hearing that the instrument cluster on the 2013 SRX has had numerous issues. This morning upon cranking the car and driving to work I quickly realized that none of my instruments were responding. No speed, no gas gauge, nothing. The two shops that I called said that they have also experienced problems with the Cadillac SRX instrument panel as well as several other GM products from that same year.”
NHTSA complaint #11330809, filed 2020-06, 78,000 miles“Had to replace my 2013 SRX battery then not long after my cue system froze up I took it to Cadillac dealer as it controls heat/air/radio/etc. Another mechanic thought an update would work but nope the one guy said center stack needs to be replaced another said hmi module (same dealership) a $1500.00 repair but they can't get the part it's on back -order . Car hesitates when accelerating .”
NHTSA complaint #10906258, filed 2016-09, 61,000 miles“At all times my headlights are dim and when I first start my vehicle my headlights strobe. I understand this is a common problem so I called my local dealer as well as Cadillac and both told me it would not be fixed as a recall/safety concern. When operating my vehicle at night I must drive with high beams, it's as if my low beams aren't on at all. My problem started around 80,000 and now at 91,000 my headlights are useless.”
NHTSA complaint #11138998, filed 2018-10, 80,000 miles“I was in the parking lot of a public gym at approximately 6:00am, tuesday, november 20th, 2018. I started my car and turned on my seat warmer as I was leaving the gym. Within 30-45 seconds, I felt a hot spot burning my lower back area. I immediately turned off the seat warmer, and I started to smell burnt rubber. The burned area of about the size of a dime was burned into the lower portion of the driver's seat. This caused two cigarette sized holes to burn into my jacket that I was wearing as well. …”
NHTSA complaint #11190604, filed 2019-03, 74,000 miles“Cue system froze. Unable to control radio, navigation system, heater, A/C, hands free phone, etc. Went on a Cadillac forum and was able to reset it one time and then quit working again after a few. I was unable to reset it a second time. Unfortunately, this all happened at 52,000 miles 2,000 miles after the warranty expired. I am not willing to pay close to $2,000 to have it repaired, after doing research, this electrical issue seems to be a frequent problem and should result in a recall.”
NHTSA complaint #10981170, filed 2017-04, 52,000 milesRelated recalls
- 13V097000Mar 15, 2013General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year…Covers: Cadillac SRX 2013, Buick Lacrosse 2013
Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017252Mar 28, 2025This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 11008986Oct 18, 2024This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 15 | 9% |
| 2015 | 45 | 10% |
| 2014 | 39 | 10% |
| 2013 | 52 | 13% |
| 2012 | 32 | 8% |
| 2011 | 40 | 9% |
| 2010 | 69 | 15% |
| 2009 | 1 | 4% |
| 2008 | 7 | 15% |
| 2007 | 7 | 13% |
| 2006 | 11 | 16% |
| 2005 | 22 | 18% |
| 2004 | 36 | 17% |
Other parts of the 2013 Cadillac SRX
217 complaintsOther or unknown
37 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaintsSteering
8 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology