2015 Cadillac SRX Electrical system Problems
- Complaints
- 45about this part
- Share
- 10%of 443 total for the year
- Median mileage
- 51,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 45 complaints about the electrical system of the 2015 Cadillac SRX, 10% of the 443 complaints for this model year. Where a mileage was given, the median is 51,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Cue system faulty and inoperable and affects your peripheral vision and distracts from driving because the system flashes. They are insisting that I have to send the core back to the manufacturer when I have to pay $1200 to replace it, they will send it back and resell it for a higher price and I want to keep the unit for evidence.”
NHTSA complaint #11395578, filed 2021-02, 100,000 miles“Crashno fireno injuries0 deaths0 the cue GPS screen is starting to crack. In online searching I see that this is a common. According to the threads I have read this has not been declared a recall. Why not? This can become dangerous since the q system has many functions such as backing up and other driving features. Car is always garage kelp”
NHTSA complaint #11348568, filed 2020-08, 54,000 miles“Rear lift gate is automatically closing, and doesn't stay open. I've been injured by this & have pictures of my bruises. I wasn't able to stop the lift gate from closing & was pinned in my trunk. This is very dangerous! I've read about similar situations on line. I'm very surprised there isn't a recall about this.”
NHTSA complaint #11385737, filed 2020-12, 68,000 miles“Teh touch screen is not working properly. Freezes up and it also affects the temperature control. I bought this vehicle new and at 30,329 the dealership replaced the radio control assembly and it worked fine until last week. Now at just under 55,000 miles the same thing is happening. I see where others have had this same issue and believe this should have a recall or at least be replaced free of charge.”
NHTSA complaint #11171197, filed 2019-01, 54,500 miles“We drive a 2015 Cadillac SRX. I work in real estate and went out to one of my homes to remove the signage after the home had sold and when I went to let up the hatch to place the sign in the back of the vehicle the hatch would not open. After several failed attempts of trying to open the hatch from the push button at the rear of the vehicle I thought I would try the button on the inside of the drivers door, still nothing it will not open. …”
NHTSA complaint #11269148, filed 2019-10, 60,000 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 15 | 9% |
| 2015 | 45 | 10% |
| 2014 | 39 | 10% |
| 2013 | 52 | 13% |
| 2012 | 32 | 8% |
| 2011 | 40 | 9% |
| 2010 | 69 | 15% |
| 2009 | 1 | 4% |
| 2008 | 7 | 15% |
| 2007 | 7 | 13% |
| 2006 | 11 | 16% |
| 2005 | 22 | 18% |
| 2004 | 36 | 17% |
Other parts of the 2015 Cadillac SRX
302 complaintsOther or unknown
42 complaintsSuspension
29 complaintsVisibility (wipers, defrost, mirrors)
25 complaintsTransmission and drivetrain
18 complaintsBrakes
17 complaintsEngine
9 complaintsSteering
7 complaintsBody and structure
7 complaintsAir bags
6 complaintsSeats
6 complaintsFuel system
4 complaints
← All problems reported for the 2015 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology